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University of British Columbia

A critical incidents study of differentiation

Abstract

dc:description

Eight couples participated in a workshop designed, to identify what events facilitate or hinder differentiation in everyday life. The couples met in three-hour weekly sessions over a period of eight weeks. The program incorporated psycho-educational and experiential components. The content was based on the key concepts of Bowen Family Systems Theory, communication skills, Transactional Analysis and Imago Therapy. During the program and from interviews, 508 incidents were collected. Flanagan's (1954) critical incident technique was used as an evaluation method. Subsequently, the total of 508 reported incidents was reduced to the six major categories. Each major category had its facilitating and hindering counterparts. Then, a definition was created for each category. The categories of "Openness & Intimacy" and "A Sense of Self" accounted for 51% of all facilitating as well as all hindering events. The results of the study were found to be both reliable and valid. The implications for the development of skill-training programs, counselling sessions and future research were outlined.

Degree

thesis:*
Name thesis:degree_name
Master of Arts - MA
Level thesis:degree_level
master's
Discipline thesis:degree_discipline
Counselling Psychology
Grantor dc:publisher
University of British Columbia
Year dc:date
1993

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Novotny, Helena Bozena

Rights

dc:rights
Statement dc:rights
  • For non-commercial purposes only, such as research, private study and education. Additional conditions apply, see Terms of Use https://open.library.ubc.ca/terms_of_use.
Language dc:language
eng

Identifiers

dc:identifier.*
Handle dc:identifier
http://hdl.handle.net/2429/1219
OAI identifier oai:identifier
oai:circle.library.ubc.ca:2429/1219

Chain of custody

source
Harvested from
University of British Columbia
Base URL
circle.library.ubc.ca/oai/request
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
related terms
citation

Novotny, Helena Bozena. A critical incidents study of differentiation. master's thesis, University of British Columbia, 1993. http://hdl.handle.net/2429/1219