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University of the Pacific

An assessment of the impact of an internship on the social emotional competence of communication students

Abstract

dc:description.abstract

<p>The purpose of this study was to examine the relationship between internships and Social and Emotional Competence (SEC). SEC was conceptualized as the combination of Emotional and Social Intelligence. Increasingly, areas of SEC have become the subject of research, because SEC enables people to use emotions advantageously to achieve desired outcomes. Measures of seven components of SEC (self-awareness, selfperception, self-regulation, self-motivation, self-ownership, empathy, and social awareness) were evaluated. Qualitative phone interviews were conducted with 21 undergraduate and graduate Communication students whom had recently served as interns. All interviews were recorded and transcribed. Research questions sought to evaluate the effect of internships on (1) self-awareness and self-perception; (2) self-regulation and self-management; (3) self-motivation and career development; and (4) empathy, social awareness and relationship skills. The majority of subjects reported increases in all areas of SEC after the internship process. </p> <p>In addition, a formal survey of members of the Educators Academy of Public Relations Society of America (PRSA) was conducted to compare internship guidelines by professors at other universities. Eleven professional educators responded. Results found that interns from University of the Pacific's Communication program were being held to the highest standard, in terms of supervision and guidance.</p>

Degree

thesis:*
Name thesis:degree_name
Master of Arts (M.A.)
Level thesis:degree_level
Thesis - Pacific Access Restricted
Discipline thesis:degree_discipline
Communication
Year dc:date.available
2011

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Blackburn, Taylor
Contributors dc:contributor
  • Qingwen Dong

Subjects

dc:subject × 6

Rights

dc:rights

Identifiers

dc:identifier.*
Repository record dc:identifier
https://scholarlycommons.pacific.edu/uop_etds/796
OAI identifier oai:identifier
oai:scholarlycommons.pacific.edu:uop_etds-1795

Chain of custody

source
Harvested from
University of the Pacific
Base URL
scholarlycommons.pacific.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Blackburn, Taylor. An assessment of the impact of an internship on the social emotional competence of communication students. Thesis - Pacific Access Restricted thesis, 2011. https://scholarlycommons.pacific.edu/uop_etds/796