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University of the Pacific

Intercultural conflict styles in the criminal justice system and the implications for intercultural interventions

Abstract

dc:description.abstract

<p>This thesis explored the communication and conflict style contrasts between criminal justice professionals and African American defendants that can interfere with the equitable administration of justice in the criminal justice system in Dane County, Wisconsin. The focus of this research was on the potential conflict style contrasts between criminal justice professionals and African Americans because the racial disparity in the incarceration rate was greatest for African Americans. This research project began from the premise that the racial incarceration rate disparity was caused in part by differences in cultural conflict and communication styles, and it explored the intersection of power differentials and cultural conflict and communication style differentials.</p> <p>The study employed the Intercultural Conflict Style Inventory, courtroom observations, and two focus groups. One focus group was composed of professionals in the criminal justice system from Dane County, Wisconsin, and the other of African Americans who have been impacted negatively by this system. All findings were used to develop specific training recommendations to help criminal justice professionals to understand conflict and communication style preferences with the intention of decreasing the disparate treatment of members of the African American community.</p> <p>The combined research strategies suggested that the primary culture of the criminal justice system was consistent with European American cultural preferences for low-context, direct, and emotionally restrained communication and conflict styles, which contrasts with the general preference of the African American culture for a more emotionally expressive engagement style. While this research did not specifically indicate that intercultural miscommunication directly impacts the equitable distribution of justice in Dane County, it did suggest that cultural contrasts may be one variable contributing to the inequitable distribution of justice.</p>

Degree

thesis:*
Name thesis:degree_name
Master of Arts (M.A.)
Level thesis:degree_level
Thesis - Pacific Access Restricted
Discipline thesis:degree_discipline
Intercultural Relations
Year dc:date.available
2010

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Butler, Colleen
Contributors dc:contributor
  • Janet Bennett

Subjects

dc:subject × 5

Rights

dc:rights

Identifiers

dc:identifier.*
Repository record dc:identifier
https://scholarlycommons.pacific.edu/uop_etds/756
OAI identifier oai:identifier
oai:scholarlycommons.pacific.edu:uop_etds-1755

Chain of custody

source
Harvested from
University of the Pacific
Base URL
scholarlycommons.pacific.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Butler, Colleen. Intercultural conflict styles in the criminal justice system and the implications for intercultural interventions. Thesis - Pacific Access Restricted thesis, 2010. https://scholarlycommons.pacific.edu/uop_etds/756