The importance of intercultural willingness-to-communicate in reducing ethnocentrism and behaviors associated with ethnocentrism
This study investigated the relationship between emotional intelligence, social intelligence, and intercultural willingness-to-communicate with ethnocentrism and intended behaviors associated with ethnocentrism. Data collected from a group administered survey of 497 undergraduates at a small private university and junior college in the western United States was used to test two proposed communication models. The results indicated that both emotional and social intelligence were strongly associated with ethnocentrism and intended behavior associated with ethnocentrism. More significant, however, is the significance in intercultural willingness-to communicate relationship and predictability towards reducing ethnocentrism and intended behaviors associated with ethnocentrism.
Intercultural communication, Ethnocentrism, Communication, Social and Behavioral Sciences
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