Toronto's Housing Crisis: An Intersectional Politics of Housing and Settlement Services for Refugees

In this dissertation, I unpack the intersectional politics of the housing crisis in Toronto through the perspectives of frontline staff working in non-profit organisations. Two critical questions frame this study. Firstly, how have service providers addressed the housing and settlement needs of refugees in the context of Canada’s housing crisis? Secondly, how are race, class, language and citizenship status tied into the politics of housing and settlement service provision in Toronto? Utilising semi-structured interviews with frontline staff employed in various non-profit across Toronto, this research identifies and analyses systemic barriers to housing access among newly arrived refugees in Canada as they cut across race, class, language and citizenship status. This study interrogates the disjuncture between immigration and housing policies, programs and procedures and access to rental housing among refugees in Toronto. I draw on antiracist feminist frameworks, particularly intersectionality and theories of home-making, to enrich current conceptualisations of housing access and inequality in Canada. I unpack barriers refugees face when accessing the private rental market in Toronto, to reveal the multilayered ways in which marginalized communities experience housing inequality in Canada. In doing so, this dissertation reveals the limitations of the reliance on private housing stock for housing refugees as they face barriers, including lack of Canadian references and credit scores, lack of employment, language barriers and housing discrimination. Additionally, this study underscores the limitations of settlement and housing service provision available to vulnerable populations, such as refugees in Toronto. By engaging with the voices of frontline staff who consistently interact with refugees, this study sheds light on the intersectional praxis of service provision and the limitations service providers confront when administering programs for vulnerable populations in Toronto. Finally, this study unveils the roles community and grassroots organisations, such as the Ontario Coalition Against Poverty, Association of Community Organizations for Reform Now, and Parkdale Organize!, play in (re)imagining housing justice in Toronto. This study identifies and contributes a novel methodological and conceptual approach to housing research in geography by bringing to the fore frontline staff as a key category of analysis seldom featured in studies on Canada’s housing system.

Department dc:contributor.department

Geography

Year dc:date.issued

2020

Author dc:creator

• Bachour, Mary-Kay

Advisor dc:contributor.advisor

• Silvey, Rachel

• Housing access
• Intersectionality
• Refugees
• Toronto

Handle dc:identifier.uri

http://hdl.handle.net/1807/103572

OAI identifier oai:identifier

oai:utoronto.scholaris.ca:1807/103572