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Tshwane University of Technology

Community perceptions on the effectiveness of body-worn cameras within law enforcement in South Africa: A case study of Soshanguve policing area.

Abstract

dc:description.abstract

This study examines community and policing perceptions of the effectiveness of Body-worn Cameras (BWCs) within law enforcement in South Africa, focusing on the Soshanguve policing area. The research addresses the growing concern over whether police officers and community members find BWCs useful and easy to integrate into daily policing activities. The research problem explores whether negative perceptions of BWCs, coupled with challenges such as privacy concerns, lack of resources, and operational complexities, hinder their adoption and successful implementation. The objectives of the study are to describe both police and community perspectives on BWCs' effectiveness, assess governmental readiness for their implementation, and identify strategies to address negative perceptions. A qualitative research approach was adopted, using face-to-face in-depth interviews with a sample of 30 participants, comprising South African Police Service (SAPS) officials, Tshwane Metropolitan Police officials, and community members. Key findings reveal that all groups of respondents recognise the potential benefits of BWCs in enhancing transparency, accountability, and evidence gathering. However, concerns about privacy, resource availability, and the misuse of recorded footage were consistently highlighted. Furthermore, differences were observed in the level of awareness of BWC technology between the SAPS and Tshwane Metropolitan officers, with the latter showing more familiarity. Community members supported BWCs but raised significant concerns regarding privacy and data security. The study concludes that while there is overall support for the implementation of BWCs, successful adoption requires addressing privacy concerns, operational readiness, and the need for proper training and infrastructure. Recommendations include the development of comprehensive training programs, resource allocation, and clear legislative guidelines to facilitate the effective use of BWCs in law enforcement.

Degree

thesis:*
Grantor dc:publisher
Tshwane University of Technology
Year dc:date.issued
2025

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Mokoena, Silence
Advisors dc:contributor.supervisor
  • Prof Rakubu, K. A.
  • Ms Van der Westhuizen, M.

Subjects

dc:subject × 5

Rights

dc:rights
Statement dc:rights
  • CC0 1.0 Universal
Language dc:language.iso
en

Identifiers

dc:identifier.*
Handle dc:identifier.uri
https://hdl.handle.net/20.500.14519/2339
OAI identifier oai:identifier
oai:tutvital.tut.ac.za:20.500.14519/2339

Chain of custody

source
Harvested from
Tishwane University of Technology
Base URL
tutvital.tut.ac.za/server/oai/request
Last updated
2026-07-27
Source record
OAI-PMH GetRecord
citation

Mokoena, Silence. Community perceptions on the effectiveness of body-worn cameras within law enforcement in South Africa: A case study of Soshanguve policing area.. Tshwane University of Technology, 2025. https://hdl.handle.net/20.500.14519/2339