THE POWER OF CROWD IN THE BUSINESS WORLD

In this work, we focus on two attractive crowd-based business models, i.e., user-generated content creation and freight-matching long-haul trucking. First, as elaborated in CHAPTER 2, we consider a game theoretical modeling approach for understanding the operation of non-profit UGC platforms that rely on users to create content and maintain financial sustainability. In particular, we examine several interesting research questions with practical importance and unique contributions to the literature. These research questions mainly investigate how changes in critical business factors influence the platforms' strategic effort allocation, user participation, and overall performance. Second, in CHAPTER 3, we focus on the flourishing freight-matching businesses that rely on crowdsourced drivers for long-haul trucking. In particular, although the practice suggests that shippers' ordering behaviors of freight-matching services may remarkably impact crowdsourced drivers' bidding behaviors, the literature has yet to examine this issue formally. Therefore, we collect industrial data and construct a strict empirical schema for understanding the association between shippers' order timing and freight-matching performance. Besides, by deliberately building a theoretical modeling framework and using a data-driven estimation of model parameters, we are able to simulate the freight-matching performance of adopting our empirical findings and evaluate the practical value of our study. By investigating these two prominent business models, we aim to understand the advantages of crowdsourcing businesses and the role of crowds in nowadays' business innovations. Besides, we also provide valuable managerial insights for business runners who are interested in this "young" market of crowdsourcing businesses.

Grantor dc:publisher

Temple University. Libraries

Year dc:date.issued

2024

Author dc:creator

• Dong, Ziqi

Advisor dc:contributor.advisor

• Kong, Guangwen

Committee members dc:contributor.committeemember

• Kumar, Subodha
• Roy, Abhishek
• Ayabakan, Sezgin

• Management
• Statistics
• Mathematics
• Counterfactual analysis
• Crowdsourced platforms
• Data modeling
• Game theory
• Platform management
• User-generated content

Statement dc:rights

• IN COPYRIGHT- This Rights Statement can be used for an Item that is in copyright. Using this statement implies that the organization making this Item available has determined that the Item is in copyright and either is the rights-holder, has obtained permission from the rights-holder(s) to make their Work(s) available, or makes the Item available under an exception or limitation to copyright (including Fair Use) that entitles it to make the Item available.

Licence dc:rights.uri

• http://rightsstatements.org/vocab/InC/1.0/

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/20.500.12613/10672

OAI identifier oai:identifier

oai:scholarshare.temple.edu:20.500.12613/10672