Information Sharing in Humanitarian Supply Chain Management: The Case of Refugees Crisis in Jordan
type: CreativeWork
description: Information sharing entails exchange of timely and accurate information exchange among supply chain partners to ensure effective and efficient humanitarian logistics and the overall supply chain management (SCM) for successful relief operation. The process is essential for strategic planning and decision making to ensure effective operations, including timely and better response to affected population and increased performance at minimal costs across the supply chain relationships. This study explored information sharing barriers of supply chain management between humanitarian organizations in Jordan at the horizontal level of coordination using qualitative research design. The researcher was mainly motivated by the ineffective and uncoordinated operational relationships of the HSCM largely because of lack of information sharing; and limited research on information sharing barriers at horizontal level of SCM. Prior to main field activity, the researcher performed a pilot study on humanitarian situation in Jordan. The main field activity collected primary data using semi-structured interviews from research participants representing a total of eight case studies of humanitarian organizations in Jordan while secondary data was collected from literature, organizational documents (e.g.booklet and reports) and websites. Data analysis employed two-stage within case and cross-case thematic analysis. The results showed that information sharing was limited by diverse barriers related to managerial, organizational, technical, financial, and socio-cultural and religious barriers. These barriers had varied relationship with information sharing from case to case despite that organizational related barriers to information sharing were the most common, then technical barrier, managerial, quality, socio-cultural and religious barriers, financial barrier, language and opportunistic barriers. This study recommends various strategic interventional measures that may promote effective an…
abstract: Information sharing entails exchange of timely and accurate information exchange among supply chain partners to ensure effective and efficient humanitarian logistics and the overall supply chain management (SCM) for successful relief operation. The process is essential for strategic planning and decision making to ensure effective operations, including timely and better response to affected population and increased performance at minimal costs across the supply chain relationships. This study explored information sharing barriers of supply chain management between humanitarian organizations in Jordan at the horizontal level of coordination using qualitative research design. The researcher was mainly motivated by the ineffective and uncoordinated operational relationships of the HSCM largely because of lack of information sharing; and limited research on information sharing barriers at horizontal level of SCM. Prior to main field activity, the researcher performed a pilot study on humanitarian situation in Jordan. The main field activity collected primary data using semi-structured interviews from research participants representing a total of eight case studies of humanitarian organizations in Jordan while secondary data was collected from literature, organizational documents (e.g.booklet and reports) and websites. Data analysis employed two-stage within case and cross-case thematic analysis. The results showed that information sharing was limited by diverse barriers related to managerial, organizational, technical, financial, and socio-cultural and religious barriers. These barriers had varied relationship with information sharing from case to case despite that organizational related barriers to information sharing were the most common, then technical barrier, managerial, quality, socio-cultural and religious barriers, financial barrier, language and opportunistic barriers. This study recommends various strategic interventional measures that may promote effective an…
author: Saa'da, Raeda
language: eng
date published: 2017-10-11
date modified: 2026-07-24T04:39:44Z
provider: University of South Wales
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: University of South Wales