Technological coalescence, recombinant innovation and future work; Artificial Intelligence (AI) and the workforce
type: CreativeWork
description: Workers are constantly reminded that computers, machines and technology such as artificial intelligence will replace them, jobs can be automated and humans replaced by machines. A dystopian view of the future world of work is portrayed. The pace of technological change is accelerating and workers are being left behind with the fear and expectation that they will be replaced. This research challenges the dystopian view that technology will replace humans in the workforce and that the end of work is near. It discredits the claim of technological substitution in the workplace and puts the human worker at the heart of future work. This thesis followed a mixed method, empirical design that followed an abductive approach, through expert knowledge utilising a two round Delphi approach, triangulated with historical quantitative data and with semi-structured follow-up interviews. The methodological choices present a novel and original approach to exploratory study, building on the best practices of others to explore an area of economic and societal importance, exploring the impact of technological change on future high skilled professional work. The original contribution to knowledge presented in this thesis is a human centric competency and contextualisation model. The model captures six significant areas of competency that represents a human comparative advantage that professional workers provide over emerging technological change. These areas are an ability to ‘assess, create, relate, adapt, prioritise and filter.’ These six areas enable complex contextualisation that technology cannot replicate and replace. This model informs policy owners and makers along with individual students and workers on the key competency areas that need to be taught, learnt and developed for future professional roles. In addition to the competency and contextualisation model this research delivers a recommended approach of workforce coalescence. Furthermore, this research acknowledges the need …
abstract: Workers are constantly reminded that computers, machines and technology such as artificial intelligence will replace them, jobs can be automated and humans replaced by machines. A dystopian view of the future world of work is portrayed. The pace of technological change is accelerating and workers are being left behind with the fear and expectation that they will be replaced. This research challenges the dystopian view that technology will replace humans in the workforce and that the end of work is near. It discredits the claim of technological substitution in the workplace and puts the human worker at the heart of future work. This thesis followed a mixed method, empirical design that followed an abductive approach, through expert knowledge utilising a two round Delphi approach, triangulated with historical quantitative data and with semi-structured follow-up interviews. The methodological choices present a novel and original approach to exploratory study, building on the best practices of others to explore an area of economic and societal importance, exploring the impact of technological change on future high skilled professional work. The original contribution to knowledge presented in this thesis is a human centric competency and contextualisation model. The model captures six significant areas of competency that represents a human comparative advantage that professional workers provide over emerging technological change. These areas are an ability to ‘assess, create, relate, adapt, prioritise and filter.’ These six areas enable complex contextualisation that technology cannot replicate and replace. This model informs policy owners and makers along with individual students and workers on the key competency areas that need to be taught, learnt and developed for future professional roles. In addition to the competency and contextualisation model this research delivers a recommended approach of workforce coalescence. Furthermore, this research acknowledges the need …
author: Clement, Claire
language: eng
date published: 2020-11-26
date modified: 2026-07-24T04:39:44Z
provider: University of South Wales
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: University of South Wales