{"id":{"repo_id":"southwales","oai_identifier":"oai:pure.atira.dk:studenttheses/2830be39-35ba-4b7d-b623-3cd4dff32103"},"canonical_url":"https://search.dev.ndltd.org/etd/southwales/oai:pure.atira.dk:studenttheses/2830be39-35ba-4b7d-b623-3cd4dff32103","repository":{"repo_id":"southwales","name":"University of South Wales","base_url":"https://pure.southwales.ac.uk/ws/oai"},"display":{"title":"Implementing TQM Principles in a Construction Company in the U.A.E","abstract":"The thesis is concerned with the implementation of Total Quality Management principles in a construction company in the United Arab Emirates.<br/><br/>Three case studies regarding the progress of TQM implementation in the concerned company are highlighting successes, failures and difficulties, and are assessing results through the review of Key Performance Indicators set by the organisation. Progress in TQM implementation is externally confirmed by recognitions granted by a governmental TQM award body.<br/><br/>Critical Success Factors, as identified through Total Quality Management literature review, are reviewed in the light of the TQM implementation experience of the company considered, and recommendations and guidelines for similar organisations are drawn from this experience.<br/>","abstract_html":"The thesis is concerned with the implementation of Total Quality Management principles in a construction company in the United Arab Emirates.&lt;br/&gt;&lt;br/&gt;Three case studies regarding the progress of TQM implementation in the concerned company are highlighting successes, failures and difficulties, and are assessing results through the review of Key Performance Indicators set by the organisation. Progress in TQM implementation is externally confirmed by recognitions granted by a governmental TQM award body.&lt;br/&gt;&lt;br/&gt;Critical Success Factors, as identified through Total Quality Management literature review, are reviewed in the light of the TQM implementation experience of the company considered, and recommendations and guidelines for similar organisations are drawn from this experience.&lt;br/&gt;","abstract_has_math":false,"creators":["Seraphim, Danièle"],"institution":null,"degree_name":"Doctoral Thesis","degree_level":"Student thesis","degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2006,"date_issued":"2006-6","date_published":"2006-6","updated_at":"2026-07-24T04:39:18Z","subjects":["Construction industry","Management","United Arab Emirates","Total quality management"],"languages":["eng"],"rights":[],"rights_urls":[],"identifier_entries":[{"key":"dc:identifier","label":"Identifier","values":["oai:pure.atira.dk:studenttheses/2830be39-35ba-4b7d-b623-3cd4dff32103"],"render_values":[{"text":"oai:pure.atira.dk:studenttheses/2830be39-35ba-4b7d-b623-3cd4dff32103","href":null,"code":true}]}]},"links":{"outbound_url":"https://pure.southwales.ac.uk/en/studentTheses/2830be39-35ba-4b7d-b623-3cd4dff32103","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["Seraphim, Danièle"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2006-6"]},{"key":"dc:date.issued","label":"Date","values":["2006-6"]},{"key":"dc:relation.isreferencedby","label":"Dc Relation Isreferencedby","values":["https://pure.southwales.ac.uk/en/studentTheses/2830be39-35ba-4b7d-b623-3cd4dff32103"]},{"key":"dc:type","label":"Dc Type","values":["Thesis"]},{"key":"dc:type.qualificationlevel","label":"Dc Type Qualificationlevel","values":["Student thesis"]},{"key":"dc:type.qualificationname","label":"Dc Type Qualificationname","values":["Doctoral Thesis"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Construction industry","Management","United Arab Emirates","Total quality management"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["eng"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["oai:pure.atira.dk:studenttheses/2830be39-35ba-4b7d-b623-3cd4dff32103","https://pure.southwales.ac.uk/en/studentTheses/2830be39-35ba-4b7d-b623-3cd4dff32103"]},{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://pure.southwales.ac.uk/files/2806479/D._Seraphim_2006_2064771.pdf"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["The thesis is concerned with the implementation of Total Quality Management principles in a construction company in the United Arab Emirates.<br/><br/>Three case studies regarding the progress of TQM implementation in the concerned company are highlighting successes, failures and difficulties, and are assessing results through the review of Key Performance Indicators set by the organisation. 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Progress in TQM implementation is externally confirmed by recognitions granted by a governmental TQM award body.<br/><br/>Critical Success Factors, as identified through Total Quality Management literature review, are reviewed in the light of the TQM implementation experience of the company considered, and recommendations and guidelines for similar organisations are drawn from this experience.<br/>"],"dc:identifier":["oai:pure.atira.dk:studenttheses/2830be39-35ba-4b7d-b623-3cd4dff32103","https://pure.southwales.ac.uk/en/studentTheses/2830be39-35ba-4b7d-b623-3cd4dff32103"],"dc:identifier.uri":["https://pure.southwales.ac.uk/files/2806479/D._Seraphim_2006_2064771.pdf"],"dc:language":["eng"],"dc:relation.isreferencedby":["https://pure.southwales.ac.uk/en/studentTheses/2830be39-35ba-4b7d-b623-3cd4dff32103"],"dc:subject":["Construction industry","Management","United Arab Emirates","Total quality management"],"dc:title":["Implementing TQM Principles in a Construction Company in the U.A.E"],"dc:type":["Thesis"],"dc:type.qualificationlevel":["Student thesis"],"dc:type.qualificationname":["Doctoral Thesis"]},"updated_at":"2026-07-24T04:39:18Z"}