The hierarchy's perceptions of customer satisfaction

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San Jose State University

dc:creator Salisbury, Joseph G. T

thesis:degree_name Master of Arts (MA)

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Identifier: https://scholarworks.sjsu.edu/etd_theses/1291
OAI record oai:identifier: https://scholarworks.sjsu.edu/do/oai/?verb=GetRecord&metadataPrefix=oai_etdms&identifier=oai%3Ascholarworks.sjsu.edu%3Aetd_theses-2287

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Salisbury, Joseph G. T. The hierarchy's perceptions of customer satisfaction. https://doi.org/10.31979/etd.wyes-2vs5