Réactions du chef de PME après utilisation d'un système d'évaluation multi-source

In a context of intense economic competition, organizations are increasingly using instruments of performance evaluation. The multi-source feedback or 360 [degrees] is one of those. The literature seems still silent on what type of evaluation is really about the reaction it generates among evaluated. In response to a request from the Groupement des chefs d'entreprise du Québec (GCEQ), a System of multi-source assessment was designed by the Laboratoire de recherche sur la performance des entreprises (LaRePe). The PDG-Leadership, specifically used to measure the skills of managers of SMLs as a leader. After some years of use, developers want to better understand its impact in order to improve it and make it even better. To address these theoretical and practical considérations, a survey was conducted among 87 business leaders from Quebec who had already been assessed using this tool. This research bas the purpose, the validation of a preliminary model proposed by Smither, London, and Reilly, 2005a, to examine the variables that influence that evaluated undertake actions as a result of their feedback and the other, to know these actions, in short, that the System of feed-back multi-source (FMS) really. From the analysis of data collected, a list of 112 shares was established. In turn, this led to a categorization of actions taken. Although the FMS system is effective, it should be noted that entrepreneurs seem to react differently from other catégories assessed.

Name thesis:degree_name

D.B.A.

Level thesis:degree_level

Doctorat

Discipline thesis:degree_discipline

Management et gestion des ressources humaines

Grantor dc:publisher

Université de Sherbrooke

Year dc:date.issued

2009

Author dc:creator

• Brassard, Nancy

Advisor dc:contributor.advisor

• Pettersen, Normand

• Feed-back multi-source
• Leadership
• Réaction
• Self-efficacy
• Feedback multi-source
• Assessment
• Response

Language dc:language.iso

fr

Handle dc:identifier.uri

http://hdl.handle.net/11143/9059

OAI identifier oai:identifier

oai:usherbrooke.scholaris.ca:11143/9059