The application of TQM within small and medium sized construction related organisations
type: CreativeWork
description: In order to probe the application of TQM within Small and Medium Sized UK Construction-Related Organisations, a study was conducted on 63 SMEs; 20 (31.7%) of these reported implementation of TQM on their management system. For this purpose, a monitoring and assessment tool was developed, incorporating within it the TQM implementation quality features or techniques, grouped in 10 sub principles. The rate of TQM commitment and advancement was then measured for each organisation. The study was designed to assess the levels of advancement of implementation constructs in both UK TQM and non- TQM Construction related SMEs. The research was conducted in four stages: exploratory, descriptive, empirical and analytic research. The exploratory stage involved an extensive literature review for searching TQM models and critical success factors. The Powell (1995) instrument was selected as the criterion for the critical success factors, with the justification provided for the selection, by comparing and evaluating it with other existing and validated instruments such as Saraph et al, 1989; Flynn et al, 1995; Black and Porter, 1996 and Ahire et al, 1996. The descriptive study involved a questionnaire survey of construction related SMEs in the UK. The research design also included: an empirical investigation to assessth e critical successf actors and levels of TQM advancementin the UK construction SMEs, identification of the advocated advantages associated with the implementation, measuring the success of TQM and assessment of the business and organisation performance, assessment of the competitive environment. The survey was conducted to investigate the four stated issues and finally, to ascertain the combined effect of TQM practices on the business and organisation performance in the context of organisation size, TQM maturity and union density. The results of the surveys provided the levels of implementation of TQM in both TQM and Non-TQM organisations. The survey results of the …
abstract: In order to probe the application of TQM within Small and Medium Sized UK Construction-Related Organisations, a study was conducted on 63 SMEs; 20 (31.7%) of these reported implementation of TQM on their management system. For this purpose, a monitoring and assessment tool was developed, incorporating within it the TQM implementation quality features or techniques, grouped in 10 sub principles. The rate of TQM commitment and advancement was then measured for each organisation. The study was designed to assess the levels of advancement of implementation constructs in both UK TQM and non- TQM Construction related SMEs. The research was conducted in four stages: exploratory, descriptive, empirical and analytic research. The exploratory stage involved an extensive literature review for searching TQM models and critical success factors. The Powell (1995) instrument was selected as the criterion for the critical success factors, with the justification provided for the selection, by comparing and evaluating it with other existing and validated instruments such as Saraph et al, 1989; Flynn et al, 1995; Black and Porter, 1996 and Ahire et al, 1996. The descriptive study involved a questionnaire survey of construction related SMEs in the UK. The research design also included: an empirical investigation to assessth e critical successf actors and levels of TQM advancementin the UK construction SMEs, identification of the advocated advantages associated with the implementation, measuring the success of TQM and assessment of the business and organisation performance, assessment of the competitive environment. The survey was conducted to investigate the four stated issues and finally, to ascertain the combined effect of TQM practices on the business and organisation performance in the context of organisation size, TQM maturity and union density. The results of the surveys provided the levels of implementation of TQM in both TQM and Non-TQM organisations. The survey results of the …
author: Chileshe, Nicholas
language: en
date published: 2004-10
date modified: 2026-07-24T06:31:00Z
provider: Sheffield Hallam University
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: Sheffield Hallam University