This study examined group home staff’s communication with families as well as staff’s attitudes towards family interaction. Four focus groups were conducted with a total of 19 participants (n=19). Two group home agencies participated with two focus groups each, one management group and one direct care staff group. The qualitative method of grounded theory was used to analyze focus group data. The following five concepts emerged from the data analysis: 1) communicating with families is part of the job, 2) relationships are key, 3) family interactions are individualized, 4) family interaction impacts residents, and 5) staff value family involvement. The researcher developed these five concepts into the communication model of person- and family-centered care. This model explains how communication contributes to creating a person- and family-centered approach to health care, particularly in group homes for people with disabilities. The results of the study were also discussed in relation to previous literature and theory. Finally, limitations, implications, and suggestions for future research were also discussed.
","abstract_html":"<p>This study examined group home staff’s communication with families as well as staff’s attitudes towards family interaction. Four focus groups were conducted with a total of 19 participants (n=19). Two group home agencies participated with two focus groups each, one management group and one direct care staff group. The qualitative method of grounded theory was used to analyze focus group data. The following five concepts emerged from the data analysis: 1) communicating with families is part of the job, 2) relationships are key, 3) family interactions are individualized, 4) family interaction impacts residents, and 5) staff value family involvement. The researcher developed these five concepts into the communication model of person- and family-centered care. This model explains how communication contributes to creating a person- and family-centered approach to health care, particularly in group homes for people with disabilities. The results of the study were also discussed in relation to previous literature and theory. Finally, limitations, implications, and suggestions for future research were also discussed.</p>","abstract_has_math":false,"creators":["Quenzer, Lindsay"],"institution":null,"degree_name":"Master of Science (MS)","degree_level":"Thesis - University Access Only","degree_discipline":"Communication Studies and Theatre","degree_department":null,"school":null,"contributors":["Karla Hunter"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2014,"date_issued":"2014-01-01T08:00:00Z","date_published":"2014-01-01T08:00:00Z","updated_at":"2026-07-24T04:29:15Z","subjects":[],"languages":["en"],"rights":["In Copyright - Non-Commercial Use Permitted
http://rightsstatements.org/vocab/InC-NC/1.0/
In Copyright - Non-Commercial Use Permitted
http://rightsstatements.org/vocab/InC-NC/1.0/
This study examined group home staff’s communication with families as well as staff’s attitudes towards family interaction. Four focus groups were conducted with a total of 19 participants (n=19). Two group home agencies participated with two focus groups each, one management group and one direct care staff group. The qualitative method of grounded theory was used to analyze focus group data. The following five concepts emerged from the data analysis: 1) communicating with families is part of the job, 2) relationships are key, 3) family interactions are individualized, 4) family interaction impacts residents, and 5) staff value family involvement. The researcher developed these five concepts into the communication model of person- and family-centered care. This model explains how communication contributes to creating a person- and family-centered approach to health care, particularly in group homes for people with disabilities. The results of the study were also discussed in relation to previous literature and theory. Finally, limitations, implications, and suggestions for future research were also discussed.
"]},{"key":"dc:title","label":"Title","values":["Symbolic Convergence of Family, Organizational, and Health Communication : Family-Staff Interaction and Quality of Care in Group Homes"]}]}],"canonical_facts":{"dc:contributor":["Karla Hunter"],"dc:creator":["Quenzer, Lindsay"],"dc:date.available":["2017-08-16T07:00:00Z"],"dc:description.abstract":["This study examined group home staff’s communication with families as well as staff’s attitudes towards family interaction. Four focus groups were conducted with a total of 19 participants (n=19). Two group home agencies participated with two focus groups each, one management group and one direct care staff group. The qualitative method of grounded theory was used to analyze focus group data. The following five concepts emerged from the data analysis: 1) communicating with families is part of the job, 2) relationships are key, 3) family interactions are individualized, 4) family interaction impacts residents, and 5) staff value family involvement. The researcher developed these five concepts into the communication model of person- and family-centered care. This model explains how communication contributes to creating a person- and family-centered approach to health care, particularly in group homes for people with disabilities. The results of the study were also discussed in relation to previous literature and theory. Finally, limitations, implications, and suggestions for future research were also discussed.
"],"dc:identifier":["https://openprairie.sdstate.edu/etd/1580"],"dc:language":["en"],"dc:rights":["In Copyright - Non-Commercial Use Permitted
http://rightsstatements.org/vocab/InC-NC/1.0/