A Comparative Study of Traditional Nursing Schedules vs. Extended Nursing Schedules on Patient Satisfaction

<p>This study compared patient satisfaction with nursing care given by nurses working traditional eight-hour shifts versus the satisfaction of patients being cared for by nurses working twelve-hour shifts.<br /> The conceptual framework was derived from Systems Theory incorporating the interrelated subsystems within the organization that contribute to patient satisfaction as identified by Johnson, Kast, and Rosenzweig (1973).<br /> The Patient Satisfaction Instrument designed by Risser(1975) and adapted by Hinshaw and Atwood (1979) for in-patient use was utilized for data collection. One medical-surgical unit in a Veterans Administration Hospital constituted the experimental group where patients were surveyed before and after the staffing change. Another medical-surgical unit served as the control group. Analysis of variance was used to analyze the data. At a probability level of .05 there was no difference in patient satisfaction between nursing care given during the eight and twelve-hour shifts.<br /> The study, utilizing Systems Theory, indicated that a structural change in one subsystem did not effect patient satisfaction assuming the other subsystems remained stable.</p>

Name thesis:degree_name

Master of Science (MS)

Level thesis:degree_level

Thesis - Open Access

Discipline thesis:degree_discipline

Graduate Nursing

Year

1987

Author dc:creator

• Erler, Cheryl J.

Contributors dc:contributor

• Evelyn T. Peterson

• Nursing

Statement dc:rights

• <p>In Copyright - Non-Commercial Use Permitted<br /><a href="http://rightsstatements.org/vocab/InC-NC/1.0/">http://rightsstatements.org/vocab/InC-NC/1.0/</a></p>

Language dc:language

en

Repository record dc:identifier

https://openprairie.sdstate.edu/etd/664

OAI identifier oai:identifier

oai:openprairie.sdstate.edu:etd-1664