A study of the transfer of tacit knowledge by a monitored tutelage programme for quantity surveyors

This thesis is about how tacit knowledge may be transferred. Its aim is to develop a coaching andmentoring programme for Quantity Surveyors. The literature synthesis includes a discussion oftacit and explicit knowledge and a review of knowledge creation, management and transfer. Itincludes theories of knowledge transfer and a review of concepts involved in mentoring and howit is carried out for knowledge workers in several professions. The review concludes that there isa knowledge gap relating to tacit knowledge transfer in many professions including quantitysurveying and that there are several approaches to transferring this knowledge. Tacit knowledge isused by knowledge workers in addressing problems in their work. Action Research is suitable forthis.The thesis sets out the way that Action Research formed the basis of developing a monitoredtutelage programme (MTP) for transfer of tacit knowledge. The development of an MTP becamethe methodology for research using the Plan, Act, Observe, Reflect iterations of Action Research.Research followed three stages: a pilot workshop to help determine specific tacit knowledge gaps,a structured questionnaire to determine features of these gaps and a series of four monitoredworkshops comprising the MTP. Workshops were used to implement and validate findings fromthe literature review and research. Thesis conclusions were that as a result of the review and ActionResearch, there was a knowledge gap in relation to the transfer of tacit knowledge to graduateQuantity Surveyors, this gap may be addressed by an MTP, Action Research is suitable fordevelopment of an MTP and the MTP developed could successfully transfer tacit knowledge.Potential beneficiaries of an MTP include quantity surveying practices using the programme,programme participants, professional bodies, third level institutions, HR and senior managementin firms, workshop mentors and subject matter experts, career experts and employment agencies.

Level dc:type.qualificationlevel

Doctoral (Level 8)

Year dc:date.issued

2020

Author dc:creator

• Boylan, A

Language dc:language

en

Identifier

oai:salford-repository.worktribe.com:1347673

OAI identifier oai:identifier

oai:salford-repository.worktribe.com:1347673