From Polarisation to Pluralism: An Action Research Study at Artisan

In an era of increasing division and polarization, this study explored how members of a local faith community, Artisan Church, can engage more effectively in difficult conversations. Using engaged action research––including a World Café and interviews––the study examined current engagement approaches, challenges, and enabling factors to support constructive dialogue and community belonging. Findings revealed diverse approaches to difficult conversations, with key enablers including curiosity, relational security, and self-awareness. Challenges include defensive postures and difficulty discussing identity and trauma. Many participants expressed a desire to strengthen their ability to navigate these discussions further. The study suggests creating a culture of openness, reducing emotional intensity, and building confidence to engage in difficult conversations can improve engagement and outcomes. Training in curiosity, empathy, and nonjudgment may also provide valuable support. These insights offer faith communities and other groups practical ways to foster conversations that bridge differences.

Author dc:creator

• Rees, Ceri

Advisor dc:contributor.advisor

• ETMANSKI, CATHERINE

• School of leadership studies

Language dc:language.iso

en_US

Identifier URI

https://doi.org/10.25316/ir-20344

OAI identifier oai:identifier

oai:null:10613/28776