{"id":{"repo_id":"royalroads","oai_identifier":"oai:null:10613/26133"},"canonical_url":"https://search.dev.ndltd.org/etd/royalroads/oai:null:10613/26133","repository":{"repo_id":"royalroads","name":"Royal Roads University","base_url":"https://www.viurrspace.ca/server/oai/request"},"display":{"title":"What do I do now? Church leader decision-making in response to complaints about one of their team member’s emotionally harmful behaviours","abstract":"This phenomenological study explores the obstacles, motivations, supports and gaps church leaders identify as they make decisions when a complaint of emotional harm is submitted against another individual whom the leader oversees. Complaints are made against behaviours that are often nuanced and, to name a few, can include patterns of sarcasm, shaming, overly controlling behaviour, coercion, angry outbursts, or passive aggressive tendencies. A leader responding to a reported complaint encounters obstacles, motivations, supports and gaps in decision-making. Exploring case studies of church leaders, this research utilizes the Insight approach as a framework that attends to the interiority of individual decision-making within complex social contexts. Understanding how leaders make decisions in the face of a complaint of emotional harm can better equip future leaders who are required to respond to similar complaints.","abstract_html":"This phenomenological study explores the obstacles, motivations, supports and gaps church leaders identify as they make decisions when a complaint of emotional harm is submitted against another individual whom the leader oversees. Complaints are made against behaviours that are often nuanced and, to name a few, can include patterns of sarcasm, shaming, overly controlling behaviour, coercion, angry outbursts, or passive aggressive tendencies. A leader responding to a reported complaint encounters obstacles, motivations, supports and gaps in decision-making. Exploring case studies of church leaders, this research utilizes the Insight approach as a framework that attends to the interiority of individual decision-making within complex social contexts. Understanding how leaders make decisions in the face of a complaint of emotional harm can better equip future leaders who are required to respond to similar complaints.","abstract_has_math":false,"creators":["Enns, Jodi Leanne"],"institution":null,"degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":["Jull, Marnie"],"committee_chairs":[],"committee_members":[],"year":2023,"date_issued":"2023-01-12","date_published":"2023-01-12","updated_at":"2026-08-21T22:21:56Z","subjects":[],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://dx.doi.org/10.25316/IR-17885"],"render_values":[{"text":"http://dx.doi.org/10.25316/IR-17885","href":"http://dx.doi.org/10.25316/IR-17885","code":true}]}]},"links":{"outbound_url":"https://viurrspace.ca/handle/10613/26133","outbound_label":"Repository record","outbound_source":"dc:identifier.uri"},"source_record":{"url":"https://www.viurrspace.ca/server/oai/request?verb=GetRecord&metadataPrefix=dim&identifier=oai%3Anull%3A10613%2F26133","prefix":"dim"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["Jull, Marnie"]},{"key":"dc:creator","label":"Author","values":["Enns, Jodi Leanne"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2023-01-12T02:05:49Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2023-01-12T02:05:49Z"]},{"key":"dc:date.issued","label":"Date","values":["2023-01-12"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://viurrspace.ca/handle/10613/26133","http://dx.doi.org/10.25316/IR-17885"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["This phenomenological study explores the obstacles, motivations, supports and gaps church leaders identify as they make decisions when a complaint of emotional harm is submitted against another individual whom the leader oversees. Complaints are made against behaviours that are often nuanced and, to name a few, can include patterns of sarcasm, shaming, overly controlling behaviour, coercion, angry outbursts, or passive aggressive tendencies. A leader responding to a reported complaint encounters obstacles, motivations, supports and gaps in decision-making. Exploring case studies of church leaders, this research utilizes the Insight approach as a framework that attends to the interiority of individual decision-making within complex social contexts. Understanding how leaders make decisions in the face of a complaint of emotional harm can better equip future leaders who are required to respond to similar complaints."]},{"key":"dc:title","label":"Title","values":["What do I do now? Church leader decision-making in response to complaints about one of their team member’s emotionally harmful behaviours"]}]}],"canonical_facts":{"dc:contributor.advisor":["Jull, Marnie"],"dc:creator":["Enns, Jodi Leanne"],"dc:date.accessioned":["2023-01-12T02:05:49Z"],"dc:date.available":["2023-01-12T02:05:49Z"],"dc:date.issued":["2023-01-12"],"dc:description.abstract":["This phenomenological study explores the obstacles, motivations, supports and gaps church leaders identify as they make decisions when a complaint of emotional harm is submitted against another individual whom the leader oversees. Complaints are made against behaviours that are often nuanced and, to name a few, can include patterns of sarcasm, shaming, overly controlling behaviour, coercion, angry outbursts, or passive aggressive tendencies. A leader responding to a reported complaint encounters obstacles, motivations, supports and gaps in decision-making. Exploring case studies of church leaders, this research utilizes the Insight approach as a framework that attends to the interiority of individual decision-making within complex social contexts. Understanding how leaders make decisions in the face of a complaint of emotional harm can better equip future leaders who are required to respond to similar complaints."],"dc:identifier.uri":["https://viurrspace.ca/handle/10613/26133","http://dx.doi.org/10.25316/IR-17885"],"dc:title":["What do I do now? Church leader decision-making in response to complaints about one of their team member’s emotionally harmful behaviours"]},"updated_at":"2026-08-21T22:21:56Z"}