{"id":{"repo_id":"royalroads","oai_identifier":"oai:null:10613/24505"},"canonical_url":"https://search.dev.ndltd.org/etd/royalroads/oai:null:10613/24505","repository":{"repo_id":"royalroads","name":"Royal Roads University","base_url":"https://www.viurrspace.ca/server/oai/request"},"display":{"title":"Local government - enhancing the relationships between CAO and council","abstract":"This study attempted to understand the critical relationship between the Chief Administrative Officer (CAO) and municipal council, and further how it affects stakeholders. A review was made of the literature on local government in general, CAOs, and leadership. Qualitative research, and specifically exploring personal experience, was the best approach to understand the nature of this alliance. This research adheres to the Royal Roads University Research Ethics Policy. A broad Canada wide survey was used (866 responses), followed by narrative interviews (five CAOs and five politicians) to generate the data. The responses confirmed that the CAO/council relationship was indeed a critical one, further, that the largest contributor to the downfall of this relationship was role clarity. Through the research a systems model was developed to demonstrate the interactions between cause and effect.","abstract_html":"This study attempted to understand the critical relationship between the Chief Administrative Officer (CAO) and municipal council, and further how it affects stakeholders. A review was made of the literature on local government in general, CAOs, and leadership. Qualitative research, and specifically exploring personal experience, was the best approach to understand the nature of this alliance. This research adheres to the Royal Roads University Research Ethics Policy. A broad Canada wide survey was used (866 responses), followed by narrative interviews (five CAOs and five politicians) to generate the data. The responses confirmed that the CAO/council relationship was indeed a critical one, further, that the largest contributor to the downfall of this relationship was role clarity. Through the research a systems model was developed to demonstrate the interactions between cause and effect.","abstract_has_math":false,"creators":["Mitchell, Ann"],"institution":null,"degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2021,"date_issued":"2021-09-10","date_published":"2021-09-10","updated_at":"2026-07-27T20:47:13Z","subjects":["CAO","City Manager","Local Government","Municipal Council"],"languages":["en"],"rights":[],"rights_urls":[],"identifier_entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://dx.doi.org/10.25316/IR-16327"],"render_values":[{"text":"http://dx.doi.org/10.25316/IR-16327","href":"http://dx.doi.org/10.25316/IR-16327","code":true}]}]},"links":{"outbound_url":"https://viurrspace.ca/handle/10613/24505","outbound_label":"Repository record","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["Mitchell, Ann"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2021-09-10T18:09:00Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2021-09-10T18:09:00Z"]},{"key":"dc:date.issued","label":"Date","values":["2021-09-10"]},{"key":"dc:type","label":"Dc Type","values":["Thesis"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["CAO","City Manager","Local Government","Municipal Council"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["en"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["https://viurrspace.ca/handle/10613/24505","http://dx.doi.org/10.25316/IR-16327"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["This study attempted to understand the critical relationship between the Chief Administrative Officer (CAO) and municipal council, and further how it affects stakeholders. A review was made of the literature on local government in general, CAOs, and leadership. Qualitative research, and specifically exploring personal experience, was the best approach to understand the nature of this alliance. This research adheres to the Royal Roads University Research Ethics Policy. A broad Canada wide survey was used (866 responses), followed by narrative interviews (five CAOs and five politicians) to generate the data. The responses confirmed that the CAO/council relationship was indeed a critical one, further, that the largest contributor to the downfall of this relationship was role clarity. 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