{"id":{"repo_id":"royalroads","oai_identifier":"oai:null:10170/881"},"canonical_url":"https://search.dev.ndltd.org/etd/royalroads/oai:null:10170/881","repository":{"repo_id":"royalroads","name":"Royal Roads University","base_url":"https://www.viurrspace.ca/server/oai/request"},"display":{"title":"Virtual volunteering in social service non-profit organizations : a case study","abstract":"This case study examined how managers of social service non-profit organizations in the Greater Vancouver area are responding to the emergence of virtual volunteering. The literature indicates virtual volunteering is a relatively new activity with limited research directed towards social service non-profit organizations. Participants involved in the study stated they knew very little about virtual volunteerism, and as a result, were not clear if the approach was one they could adopt or benefit from. Recommendations include further examination of virtual volunteerism and the creation of a common definition for the social service non-profit sector; identification of how the constructs of social presence theory (i.e., authenticity, realness, credibility) can be demonstrated in virtual interactions; the development of an assessment process to analyze the viability and relativity of virtual interactions; and the development of a process and practice designed to capture volunteer meaningfulness in virtual interactions to support quality improvement efforts and volunteer satisfaction.","abstract_html":"This case study examined how managers of social service non-profit organizations in the Greater Vancouver area are responding to the emergence of virtual volunteering. The literature indicates virtual volunteering is a relatively new activity with limited research directed towards social service non-profit organizations. Participants involved in the study stated they knew very little about virtual volunteerism, and as a result, were not clear if the approach was one they could adopt or benefit from. Recommendations include further examination of virtual volunteerism and the creation of a common definition for the social service non-profit sector; identification of how the constructs of social presence theory (i.e., authenticity, realness, credibility) can be demonstrated in virtual interactions; the development of an assessment process to analyze the viability and relativity of virtual interactions; and the development of a process and practice designed to capture volunteer meaningfulness in virtual interactions to support quality improvement efforts and volunteer satisfaction.","abstract_has_math":false,"creators":["McSkimming, Yvonne"],"institution":null,"degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":["Heinz, Matthew"],"committee_chairs":[],"committee_members":[],"year":2016,"date_issued":"2016-04-07","date_published":"2016-04-07","updated_at":"2026-08-21T22:21:56Z","subjects":["Case Study","Social Presence Theory","Virtual Volunteerism"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/10170/881","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"source_record":{"url":"https://www.viurrspace.ca/server/oai/request?verb=GetRecord&metadataPrefix=dim&identifier=oai%3Anull%3A10170%2F881","prefix":"dim"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["Heinz, Matthew"]},{"key":"dc:creator","label":"Author","values":["McSkimming, Yvonne"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2016-04-08T02:38:11Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2016-04-08T02:38:11Z"]},{"key":"dc:date.issued","label":"Date","values":["2016-04-07"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Case Study","Social Presence Theory","Virtual Volunteerism"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://hdl.handle.net/10170/881"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["This case study examined how managers of social service non-profit organizations in the Greater Vancouver area are responding to the emergence of virtual volunteering. The literature indicates virtual volunteering is a relatively new activity with limited research directed towards social service non-profit organizations. Participants involved in the study stated they knew very little about virtual volunteerism, and as a result, were not clear if the approach was one they could adopt or benefit from. Recommendations include further examination of virtual volunteerism and the creation of a common definition for the social service non-profit sector; identification of how the constructs of social presence theory (i.e., authenticity, realness, credibility) can be demonstrated in virtual interactions; the development of an assessment process to analyze the viability and relativity of virtual interactions; and the development of a process and practice designed to capture volunteer meaningfulness in virtual interactions to support quality improvement efforts and volunteer satisfaction."]},{"key":"dc:title","label":"Title","values":["Virtual volunteering in social service non-profit organizations : a case study"]}]}],"canonical_facts":{"dc:contributor.advisor":["Heinz, Matthew"],"dc:creator":["McSkimming, Yvonne"],"dc:date.accessioned":["2016-04-08T02:38:11Z"],"dc:date.available":["2016-04-08T02:38:11Z"],"dc:date.issued":["2016-04-07"],"dc:description.abstract":["This case study examined how managers of social service non-profit organizations in the Greater Vancouver area are responding to the emergence of virtual volunteering. The literature indicates virtual volunteering is a relatively new activity with limited research directed towards social service non-profit organizations. Participants involved in the study stated they knew very little about virtual volunteerism, and as a result, were not clear if the approach was one they could adopt or benefit from. Recommendations include further examination of virtual volunteerism and the creation of a common definition for the social service non-profit sector; identification of how the constructs of social presence theory (i.e., authenticity, realness, credibility) can be demonstrated in virtual interactions; the development of an assessment process to analyze the viability and relativity of virtual interactions; and the development of a process and practice designed to capture volunteer meaningfulness in virtual interactions to support quality improvement efforts and volunteer satisfaction."],"dc:identifier.uri":["http://hdl.handle.net/10170/881"],"dc:subject":["Case Study","Social Presence Theory","Virtual Volunteerism"],"dc:title":["Virtual volunteering in social service non-profit organizations : a case study"]},"updated_at":"2026-08-21T22:21:56Z"}