The purpose of this study was to research the process of planning and creating an employee Spanish training program. The researcher determined employees' previous knowledge of the language and culture as well as training preferences utilizing two surveys (n = 120) and a personal interview (n = 15). Surveys were statistically analyzed using SPSS software to determine frequencies, percentages, means and standard deviations and the interviews were analyzed using a content analysis procedure. Research on adult learning theories, program planning theories and exemplary Spanish training programs complemented the quantitative and qualitative data collected.
The study revealed that CCC employees had marginal knowledge of the language and culture but held positive attitudes toward the training and Hispanics in general. Employees also preferred multiple methods of instruction, including an interactive classroom approach coupled with computer-based reinforcement. Training preferences included weekly sessions of 1.5 hours with ample opportunity for transfer of learning. Suggestions for creating an effective Spanish training program based on employees' backgrounds and preferences, as well as adult learning theory and program planning theory are explained.
","abstract_html":"<p>The purpose of this study was to research the process of planning and creating an employee Spanish training program. The researcher determined employees' previous knowledge of the language and culture as well as training preferences utilizing two surveys (n = 120) and a personal interview (n = 15). Surveys were statistically analyzed using SPSS software to determine frequencies, percentages, means and standard deviations and the interviews were analyzed using a content analysis procedure. Research on adult learning theories, program planning theories and exemplary Spanish training programs complemented the quantitative and qualitative data collected.</p> <p>The study revealed that CCC employees had marginal knowledge of the language and culture but held positive attitudes toward the training and Hispanics in general. Employees also preferred multiple methods of instruction, including an interactive classroom approach coupled with computer-based reinforcement. Training preferences included weekly sessions of 1.5 hours with ample opportunity for transfer of learning. Suggestions for creating an effective Spanish training program based on employees' backgrounds and preferences, as well as adult learning theory and program planning theory are explained.</p>","abstract_has_math":false,"creators":["Wright, Melissa A."],"institution":null,"degree_name":"M.A. in Higher Education Administration","degree_level":"Thesis","degree_discipline":"Educational Services and Leadership","degree_department":null,"school":null,"contributors":["Sisco, Burton R."],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2007,"date_issued":"2007-05-15T07:00:00Z","date_published":"2007-05-15T07:00:00Z","updated_at":"2026-07-24T04:13:46Z","subjects":["Spanish language--Study and teaching (Higher); Universities and colleges--Employees--Training of","Higher Education Administration"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://rdw.rowan.edu/etd/883","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Sisco, Burton R."]},{"key":"dc:creator","label":"Author","values":["Wright, Melissa A."]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.available","label":"Dc Date Available","values":["2016-03-30T07:00:00Z"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Educational Services and Leadership"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Thesis"]},{"key":"thesis:degree_name","label":"Degree Name","values":["M.A. in Higher Education Administration"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Spanish language--Study and teaching (Higher); Universities and colleges--Employees--Training of","Higher Education Administration"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://rdw.rowan.edu/etd/883"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["The purpose of this study was to research the process of planning and creating an employee Spanish training program. The researcher determined employees' previous knowledge of the language and culture as well as training preferences utilizing two surveys (n = 120) and a personal interview (n = 15). Surveys were statistically analyzed using SPSS software to determine frequencies, percentages, means and standard deviations and the interviews were analyzed using a content analysis procedure. Research on adult learning theories, program planning theories and exemplary Spanish training programs complemented the quantitative and qualitative data collected.
The study revealed that CCC employees had marginal knowledge of the language and culture but held positive attitudes toward the training and Hispanics in general. Employees also preferred multiple methods of instruction, including an interactive classroom approach coupled with computer-based reinforcement. Training preferences included weekly sessions of 1.5 hours with ample opportunity for transfer of learning. Suggestions for creating an effective Spanish training program based on employees' backgrounds and preferences, as well as adult learning theory and program planning theory are explained.
"]},{"key":"dc:title","label":"Title","values":["Planning an employee Spanish training program at the community college level"]}]}],"canonical_facts":{"dc:contributor":["Sisco, Burton R."],"dc:creator":["Wright, Melissa A."],"dc:date.available":["2016-03-30T07:00:00Z"],"dc:description.abstract":["The purpose of this study was to research the process of planning and creating an employee Spanish training program. The researcher determined employees' previous knowledge of the language and culture as well as training preferences utilizing two surveys (n = 120) and a personal interview (n = 15). Surveys were statistically analyzed using SPSS software to determine frequencies, percentages, means and standard deviations and the interviews were analyzed using a content analysis procedure. Research on adult learning theories, program planning theories and exemplary Spanish training programs complemented the quantitative and qualitative data collected.
The study revealed that CCC employees had marginal knowledge of the language and culture but held positive attitudes toward the training and Hispanics in general. Employees also preferred multiple methods of instruction, including an interactive classroom approach coupled with computer-based reinforcement. Training preferences included weekly sessions of 1.5 hours with ample opportunity for transfer of learning. Suggestions for creating an effective Spanish training program based on employees' backgrounds and preferences, as well as adult learning theory and program planning theory are explained.
"],"dc:identifier":["https://rdw.rowan.edu/etd/883"],"dc:subject":["Spanish language--Study and teaching (Higher); Universities and colleges--Employees--Training of","Higher Education Administration"],"dc:title":["Planning an employee Spanish training program at the community college level"],"thesis:degree_discipline":["Educational Services and Leadership"],"thesis:degree_level":["Thesis"],"thesis:degree_name":["M.A. in Higher Education Administration"]},"updated_at":"2026-07-24T04:13:46Z"}