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The project was performed in the context of a KTP (Knowledge Transfer Partnership) programme with academic supervision provided by TUV NEL (the academic partner) on the premises of KELTONÂ® (the commercial partner) who provided day-to-day project management supervision. The project was in collaboration between the two organisations with the joint aims of facilitating knowledge transfer between the organisations and enhancing the market performance of the commercial partner. The main objective of the study was to gain a full understanding of the needs of the flow metering industry in terms of software and delivery via web or standalone application. Web based applications are new to KELTONÂ® so it was necessary to investigate the methods of delivery. 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