A New Framework for Strategic Information Systems in Airline Industry
type: CreativeWork
description: Stiff competition in the Airline sector mandates airlines to innovate ways to gain a competitive advantage over their rivals; however, without a strong IT the mission to attain this would be arduous. Large airlines do their best to maximise the use of enterprise systems to stream their business processes. Nonetheless, some airlines are not up to date with technology and are left with few choices when attempting to secure their existence in today’s harsh market. One option is to implement bleeding edge systems concurrently (which is our focus in this paper) due to the fact that very scant research exists regarding this phenomenon, let alone the airline sector itself. The aim of this study is explore and investigate the phenomenon of deploying multi enterprise systems concurrently due to its uniqueness and owing to the fact that this approach is not the common practice most airline undertake. We argue here that having multi Airline Solution Providers (ASP) working together concurrently to constitute a homogeneous solution generates many aspects that necessitate a deep understanding in such matters as competitor ASPs and technology leakage. In addition, the study explored various themes that unleash the phenomenon of the concurrent Multi- collaborative Enterprise Systems (MES). The role of cohesion factors that groups the rivals to work under the umbrella of an organisation was also embarked upon in this study. Various aspects contributing to the success of the MES phenomenon have been exposed with regarding ASP’s interplay, organisation, and other contextual surrounding MES. Finally, this study drew a strategic frame work for airlines that unleash the MES phenomenon. A large airline and its collaborative airline solutions provider were taken as the scope of study; the airline had over twenty six thousand employees. Five reputable world class ASPs in the airline industry in various fields were also included. The twenty five participants in this study were professionals…
abstract: Stiff competition in the Airline sector mandates airlines to innovate ways to gain a competitive advantage over their rivals; however, without a strong IT the mission to attain this would be arduous. Large airlines do their best to maximise the use of enterprise systems to stream their business processes. Nonetheless, some airlines are not up to date with technology and are left with few choices when attempting to secure their existence in today’s harsh market. One option is to implement bleeding edge systems concurrently (which is our focus in this paper) due to the fact that very scant research exists regarding this phenomenon, let alone the airline sector itself. The aim of this study is explore and investigate the phenomenon of deploying multi enterprise systems concurrently due to its uniqueness and owing to the fact that this approach is not the common practice most airline undertake. We argue here that having multi Airline Solution Providers (ASP) working together concurrently to constitute a homogeneous solution generates many aspects that necessitate a deep understanding in such matters as competitor ASPs and technology leakage. In addition, the study explored various themes that unleash the phenomenon of the concurrent Multi- collaborative Enterprise Systems (MES). The role of cohesion factors that groups the rivals to work under the umbrella of an organisation was also embarked upon in this study. Various aspects contributing to the success of the MES phenomenon have been exposed with regarding ASP’s interplay, organisation, and other contextual surrounding MES. Finally, this study drew a strategic frame work for airlines that unleash the MES phenomenon. A large airline and its collaborative airline solutions provider were taken as the scope of study; the airline had over twenty six thousand employees. Five reputable world class ASPs in the airline industry in various fields were also included. The twenty five participants in this study were professionals…
author: Aljefri, Abdulrahman
language: eng
keywords: Airline IT Enterprise Systems
date published: 2014-01-01T08:00:00Z
date modified: 2026-07-24T03:50:03Z
provider: University of Plymouth
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: University of Plymouth