The role of coaching and mentoring in transformational change, focusing on housing association mergers
Coaching and mentoring have grown rapidly in the last twenty years, reflecting increased level of interest in these fields. The widespread popularity, however, has been largely attributed to the anecdotal feedback about their effectiveness due to considerable gaps in the empirical research base. The aim of this study was to explore the role of coaching and mentoring in relation to transformational changes with particular reference to housing association mergers in the UK. As a result of constant merger activity, the largest twenty housing associations own 30% of the market share and the trend is likely to continue, making the research outcomes useful for future strategic planning of housing association mergers. This thesis includes empirical work through data gathered by semi-structured interviews and analysed by constructivist grounded theory methodology. The study found that coaching and mentoring play an important role in housing association mergers and transformational changes especially in creating a new shared identity and staff integration after housing association mergers. Integration can keep the merged housing associations together, thus reducing the merger failures in the housing associations. This study makes an original contribution to knowledge by presenting a conceptual framework. The framework incorporates different forms of coaching and mentoring, such as, one to one coaching, team coaching, executive mentoring and peer mentoring used in housing associations for the transformative learning of the housing officials.
Doctorate in Coaching and Mentoring, coaching, mentoring
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