The role of human resource management in fostering knowledge sharing behaviour : Thai Boutique Hotels
type: CreativeWork
description: Previous literature on HRM and knowledge sharing behaviour highlight the role of HRM in influencing interpersonal or psychological knowledge sharing factors, and potentially establishing social capital elements for knowledge sharing. However, the majority of previous studies have been undertaken in knowledge-intensive companies and, therefore, the understanding of how HRM fosters knowledge sharing in labour-intensive companies, particularly boutique hotels, is limited. This study makes a contribution by focusing on exploring the role of HRM in fostering knowledge sharing behaviour in boutique hotels. Previous studies typically investigate a single level of HRM and knowledge sharing behaviour and with data collected from only one level of organizational actors. This study argues that HRM and knowledge sharing behaviour exist within a hierarchy involving social actors at various levels of organizations, who have different perceptions and experiences of HRM fostering knowledge sharing behaviour. Therefore, undertaking a single level of investigation is inadequate to explain social construction of HRM and knowledge sharing behaviour within organizations. In addition, these studies are dominated by deductive and quantitative investigations. This means they are typically unable to offer insight into how or why HRM foster knowledge sharing behaviour, which involves complicated subjective processes. In order to explore complex social phenomena and contribute to the contextual richness for understanding the role of HRM in fostering knowledge sharing behaviour within an organization, this study employs an inductive qualitative and multilevel approach involving the perspectives of actors at various levels in organizations. This study employs a multiple case study approach involving multiple sources of data including relevant HRM documentation, non-participant observation (in public places) and face-to-face semi-structured interviews with 40 participants, working at various lev…
abstract: Previous literature on HRM and knowledge sharing behaviour highlight the role of HRM in influencing interpersonal or psychological knowledge sharing factors, and potentially establishing social capital elements for knowledge sharing. However, the majority of previous studies have been undertaken in knowledge-intensive companies and, therefore, the understanding of how HRM fosters knowledge sharing in labour-intensive companies, particularly boutique hotels, is limited. This study makes a contribution by focusing on exploring the role of HRM in fostering knowledge sharing behaviour in boutique hotels. Previous studies typically investigate a single level of HRM and knowledge sharing behaviour and with data collected from only one level of organizational actors. This study argues that HRM and knowledge sharing behaviour exist within a hierarchy involving social actors at various levels of organizations, who have different perceptions and experiences of HRM fostering knowledge sharing behaviour. Therefore, undertaking a single level of investigation is inadequate to explain social construction of HRM and knowledge sharing behaviour within organizations. In addition, these studies are dominated by deductive and quantitative investigations. This means they are typically unable to offer insight into how or why HRM foster knowledge sharing behaviour, which involves complicated subjective processes. In order to explore complex social phenomena and contribute to the contextual richness for understanding the role of HRM in fostering knowledge sharing behaviour within an organization, this study employs an inductive qualitative and multilevel approach involving the perspectives of actors at various levels in organizations. This study employs a multiple case study approach involving multiple sources of data including relevant HRM documentation, non-participant observation (in public places) and face-to-face semi-structured interviews with 40 participants, working at various lev…
author: Promnil, Niramol
language: en
date published: 2018
date modified: 2026-07-24T03:41:54Z
provider: Oxford Brookes University
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: Oxford Brookes University

PropertyValue
property ID: DOI
value: 10.24384/mb3j-n488