Causes of Employee Turnover in Micro Finance Institutions in Tanzania. The Case Study of Presidential Trust Fund
type: CreativeWork
description: Human resources are one of the most valuable resources of an organization and indeed an organization is nothing without human resources. This applies to companies, educational Institutions and widely used in all of the business circles. Getting and keeping good people is critical to the success of every organization. Maintaining employees is about providing working conditions that are worker friendly, involvement in decision making, good salaries, recognition for good performance and so forth. Many institutions are increasingly finding it difficult to retain employees. Turnover is becoming a serious problem in today’s corporate environment. Turnover costs for many organizations are very high and can significantly affect financial performance of an institution. This study focused on Presidential Trust Fund and its main objective was to assess the causes of employees’ turnover in microfinance institutions in Tanzania. The study used a sample size of 35 employees of PTF. Purposeful sampling was used to select two respondents from each of the fifteen branches while snowball sampling was used to obtain five respondents who have resigned from the institution. The study used interview and questionnaires to collect data; they were administered to the respondents at their offices and to those respondents from upcountry branches were mailed. Data was analyzed using statistical package for social sciences (SPSS) and frequency distribution tables were used. The study established that the main causes of employee turnover at the Presidential Trust Fund were lack of compensation procedures, less recognition and no clear employees’ involvement in decision making. These result to poor productivity, poor institutional image and low motivation for the workers. The study further revealed that 99% of the respondents felt the company is not doing enough to reduce the effects of labour turnover. The study came up with many recommendations which includes; The management should introduce be…
abstract: Human resources are one of the most valuable resources of an organization and indeed an organization is nothing without human resources. This applies to companies, educational Institutions and widely used in all of the business circles. Getting and keeping good people is critical to the success of every organization. Maintaining employees is about providing working conditions that are worker friendly, involvement in decision making, good salaries, recognition for good performance and so forth. Many institutions are increasingly finding it difficult to retain employees. Turnover is becoming a serious problem in today’s corporate environment. Turnover costs for many organizations are very high and can significantly affect financial performance of an institution. This study focused on Presidential Trust Fund and its main objective was to assess the causes of employees’ turnover in microfinance institutions in Tanzania. The study used a sample size of 35 employees of PTF. Purposeful sampling was used to select two respondents from each of the fifteen branches while snowball sampling was used to obtain five respondents who have resigned from the institution. The study used interview and questionnaires to collect data; they were administered to the respondents at their offices and to those respondents from upcountry branches were mailed. Data was analyzed using statistical package for social sciences (SPSS) and frequency distribution tables were used. The study established that the main causes of employee turnover at the Presidential Trust Fund were lack of compensation procedures, less recognition and no clear employees’ involvement in decision making. These result to poor productivity, poor institutional image and low motivation for the workers. The study further revealed that 99% of the respondents felt the company is not doing enough to reduce the effects of labour turnover. The study came up with many recommendations which includes; The management should introduce be…
author: Augustine, Hedwiga
language: en
keywords: 350 Public administration
date published: 2011
date modified: 2026-07-24T03:39:51Z
provider: Open University of Tanzania
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: The Open University of Tanzania