Effects of Training and Development Programmes on The Support Staff Performance: The Case of the Open University Of Tanzania

This study attempts to find out the effects of the training and development programmes on support staff performance at OUT. It assessed the relationship between the methodologies used for training of the support staff and their impact on the performance of the support staff at the Open University of Tanzania. Theoretical framework of this study was built by perusing various literature on human resource theories especially training. The study was qualitative in nature applying phenomenological approach. It was conducted at the Open University of Tanzania headquarters. Twenty respondents were involved in the study. Three (3) methods of data collection analyzed by firstly presenting raw data, categorizing them into groups, reassessing, interpreting, discussing them critically and eventually organizing then eventually for report writing.

Level dc:type.qualificationlevel

masters

Grantor dc:publisher.institution

The Open University of Tanzania

Year dc:date.issued

2010

Author dc:creator

• Varisanga, Mussa Juma

Language dc:language

en