{"id":{"repo_id":"ou-tanzania","oai_identifier":"oai:repository.out.ac.tz:1104"},"canonical_url":"https://search.dev.ndltd.org/etd/ou-tanzania/oai:repository.out.ac.tz:1104","repository":{"repo_id":"ou-tanzania","name":"Open University of Tanzania","base_url":"http://repository.out.ac.tz/cgi/oai2"},"display":{"title":"Assessing the Relationship between Motivation and Employees performance in Hotel Industry in Zanzibar","abstract":"The purpose of this study was to assess the relationship between motivation and employees performance in hotel industry in Zanzibar. In order to find answers to the above raised problem the study employed qualitative research approach in data analysis, while data were collected through questionnaires, interview, and documentary reviews. Population of the study was 300 and sample size was 169, where purposive and random sampling techniques were employed. The finding of the study reveals that there are several factors that motivate hotel employees to perform. Those factors includes attractive working conditions, certificate of recognition, bonuses /increment to their salary, transport, food, medical insurance, promotion, social security funds, clarification and feedbacks on different issues concern employees, participation and involvement on different meetings, distribution of used properties e.g refrigerators, blander, fans, mattresses, air conditions and birthday costs being taken by the hotel”. The study recommended that apart from monetary incentives there are a number of other motivational factors that needed to be incorporated to facilitate performance. Refresher training should be provided to update employee’s knowledge and confidence during performance. However, generating information and feedbacks on different issues concerns employee and hotel generally motivate employees to perform accordingly.","abstract_html":"The purpose of this study was to assess the relationship between motivation and employees performance in hotel industry in Zanzibar. In order to find answers to the above raised problem the study employed qualitative research approach in data analysis, while data were collected through questionnaires, interview, and documentary reviews. Population of the study was 300 and sample size was 169, where purposive and random sampling techniques were employed. The finding of the study reveals that there are several factors that motivate hotel employees to perform. Those factors includes attractive working conditions, certificate of recognition, bonuses /increment to their salary, transport, food, medical insurance, promotion, social security funds, clarification and feedbacks on different issues concern employees, participation and involvement on different meetings, distribution of used properties e.g refrigerators, blander, fans, mattresses, air conditions and birthday costs being taken by the hotel”. The study recommended that apart from monetary incentives there are a number of other motivational factors that needed to be incorporated to facilitate performance. Refresher training should be provided to update employee’s knowledge and confidence during performance. However, generating information and feedbacks on different issues concerns employee and hotel generally motivate employees to perform accordingly.","abstract_has_math":false,"creators":["Mkama, Lilian Japhet"],"institution":"The Open University Of Tanzania","degree_name":null,"degree_level":"masters","degree_discipline":null,"degree_department":null,"school":null,"contributors":[],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2015,"date_issued":"2015","date_published":"2015","updated_at":"2026-07-24T03:40:21Z","subjects":["658 Gerneral management"],"languages":["en"],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":null,"outbound_label":null,"outbound_source":null},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:creator","label":"Author","values":["Mkama, Lilian Japhet"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date","label":"Dc Date","values":["2015"]},{"key":"dc:date.issued","label":"Date","values":["2015"]},{"key":"dc:publisher.department","label":"Dc Publisher Department","values":["Leadership and Governance"]},{"key":"dc:publisher.institution","label":"Dc Publisher Institution","values":["The Open University Of Tanzania"]},{"key":"dc:relation.isreferencedby","label":"Dc Relation Isreferencedby","values":["http://repository.out.ac.tz/1104/"]},{"key":"dc:type","label":"Dc Type","values":["Thesis"]},{"key":"dc:type.qualificationlevel","label":"Dc Type Qualificationlevel","values":["masters"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["658 Gerneral management"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language","label":"Dc Language","values":["en"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://repository.out.ac.tz/1104/1/LILIAN_JAPHET_MKAMA_tyr.docx"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["The purpose of this study was to assess the relationship between motivation and employees performance in hotel industry in Zanzibar. In order to find answers to the above raised problem the study employed qualitative research approach in data analysis, while data were collected through questionnaires, interview, and documentary reviews. Population of the study was 300 and sample size was 169, where purposive and random sampling techniques were employed. The finding of the study reveals that there are several factors that motivate hotel employees to perform. Those factors includes attractive working conditions, certificate of recognition, bonuses /increment to their salary, transport, food, medical insurance, promotion, social security funds, clarification and feedbacks on different issues concern employees, participation and involvement on different meetings, distribution of used properties e.g refrigerators, blander, fans, mattresses, air conditions and birthday costs being taken by the hotel”. The study recommended that apart from monetary incentives there are a number of other motivational factors that needed to be incorporated to facilitate performance. Refresher training should be provided to update employee’s knowledge and confidence during performance. However, generating information and feedbacks on different issues concerns employee and hotel generally motivate employees to perform accordingly."]},{"key":"dc:format","label":"Dc Format","values":["application/pdf"]},{"key":"dc:title","label":"Title","values":["Assessing the Relationship between Motivation and Employees performance in Hotel Industry in Zanzibar"]}]}],"canonical_facts":{"dc:creator":["Mkama, Lilian Japhet"],"dc:date":["2015"],"dc:date.issued":["2015"],"dc:description.abstract":["The purpose of this study was to assess the relationship between motivation and employees performance in hotel industry in Zanzibar. In order to find answers to the above raised problem the study employed qualitative research approach in data analysis, while data were collected through questionnaires, interview, and documentary reviews. Population of the study was 300 and sample size was 169, where purposive and random sampling techniques were employed. The finding of the study reveals that there are several factors that motivate hotel employees to perform. Those factors includes attractive working conditions, certificate of recognition, bonuses /increment to their salary, transport, food, medical insurance, promotion, social security funds, clarification and feedbacks on different issues concern employees, participation and involvement on different meetings, distribution of used properties e.g refrigerators, blander, fans, mattresses, air conditions and birthday costs being taken by the hotel”. The study recommended that apart from monetary incentives there are a number of other motivational factors that needed to be incorporated to facilitate performance. Refresher training should be provided to update employee’s knowledge and confidence during performance. However, generating information and feedbacks on different issues concerns employee and hotel generally motivate employees to perform accordingly."],"dc:format":["application/pdf"],"dc:identifier.uri":["http://repository.out.ac.tz/1104/1/LILIAN_JAPHET_MKAMA_tyr.docx"],"dc:language":["en"],"dc:publisher.department":["Leadership and Governance"],"dc:publisher.institution":["The Open University Of Tanzania"],"dc:relation.isreferencedby":["http://repository.out.ac.tz/1104/"],"dc:subject":["658 Gerneral management"],"dc:title":["Assessing the Relationship between Motivation and Employees performance in Hotel Industry in Zanzibar"],"dc:type":["Thesis"],"dc:type.qualificationlevel":["masters"]},"updated_at":"2026-07-24T03:40:21Z"}