Mutual Performance Monitoring in Virtual Teams

<p>The use of virtual teams in organizations has become commonplace (SHRM, 2012). While a great deal of research on teamwork exists, much of it has focused on collocated teams. Spatial and temporal separations inherent in virtual teams make working together as a team more difficult. This research examined a teamwork process previously unexplored within virtual teams -- mutual performance monitoring. An experimental intervention was conducted and outcomes at both the individual and team levels of analysis were examined. A total of 161 participants were assigned to work together in 47 teams on a decision-making task. Participants communicated and worked together online using the technology-mediated communication methods of chat and email. As predicted, mutual performance monitoring was important for building collective efficacy, reducing social loafing, and increasing satisfaction with team members. However, mutual performance monitoring was found not related to team performance. Reasoning for the findings, along with implications, limitations, and future research ideas are discussed.</p>

Name thesis:degree_name

Master of Science (MS)

Level thesis:degree_level

Thesis

Discipline thesis:degree_discipline

Psychology

Year dc:date.available

2014

Author dc:creator

• Bjornberg, Nathan Haugejorde

Contributors dc:contributor

• Donald D. Davis
• James P. Bliss
• Miguel A. Padilla

• Distributed team
• Monitoring
• Team behavior
• Team performance
• Teamwork process
• Virtual team
• Industrial and Organizational Psychology
• Organizational Behavior and Theory

Statement dc:rights

• <p>In Copyright. URI: <a href="http://rightsstatements.org/vocab/InC/1.0/">http://rightsstatements.org/vocab/InC/1.0/</a> This Item is protected by copyright and/or related rights. You are free to use this Item in any way that is permitted by the copyright and related rights legislation that applies to your use. For other uses you need to obtain permission from the rights-holder(s).</p>

Identifier

9781303983627

OAI identifier oai:identifier

oai:digitalcommons.odu.edu:psychology_etds-1109