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Nottingham Trent University

Customer centricity at Saudi telecommunication company (STC): an investigation of user perspectives on customer centricity at Saudi telecom call centre

dc:creator Alkahtani, SBZ
dc:type.qualificationname dba
dc:date.issued2011

Degree

thesis:*
Name dc:type.qualificationname
dba
Level dc:type.qualificationlevel
doctoral
Grantor dc:publisher.institution
Nottingham Trent University
Year dc:date.issued
2011

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Alkahtani, SBZ

Rights

Language dc:language
en

Chain of custody

source
Harvested from
Nottingham Trent University
Base URL
irep.ntu.ac.uk/cgi/oai2
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
related terms
citation

Alkahtani, SBZ. Customer centricity at Saudi telecommunication company (STC): an investigation of user perspectives on customer centricity at Saudi telecom call centre. doctoral thesis, Nottingham Trent University, 2011.

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