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National-Louis University

Patterns and Predictor of Police Officers' Utilization of Healthcare Services

Abstract

dc:description.abstract

<p>Police officers need to be physically and mentally fit to do their job, yet officers generally tend to avoid healthcare services. This study investigated police officers’ healthcare-use behaviors, demographic differences in provider use, and perceived barriers to accessing healthcare. An online survey of 278 voluntary United States police officers at all hierarchical levels was conducted; measurements involved: Demographic and job information questionnaire, General Health Questionnaire (GHQ-12), self-reported mental and physical health conditions, Healthcare Access & Use Survey, and three open-ended questions about barriers to health care use. Female officers reported significantly higher levels of distress than did their male counterparts on the GHQ-12. Female officers contacted providers such as nurse practitioners, chiropractors, and traditional healers within the past year significantly more often than did male officers.<strong> </strong>Nonwhite officers used speech/occupational/audiological services significantly more than White officers and higher-ranking officers tend to use general medical services more frequently than those in entry-level positions. In response to open-ended questions, time and scheduling conflicts were the most frequently identified barriers to accessing care for physical health (74.2%), stigma and perceived weakness were the strongest hindrances to using services for mental health (74.2%), and confidentiality and anonymity were primary motivators to using mental health services (70.3%). Overall, healthcare use was largely unrelated to age, department size, and ethnicity. Implications of these findings include the need for easily accessible, confidential services that integrate mental healthcare into medical spaces, alongside proactive wellness programs that encourage support from leadership and peers to help improve officers’ overall health.</p>

Degree

thesis:*
Name thesis:degree_name
Psy.D. Doctor of Clinical Psychology
Level thesis:degree_level
Dissertation - NLU Access
Discipline thesis:degree_discipline
Psychology
Year dc:date.available
2025

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Gregory, Nicquelette
Contributors dc:contributor
  • Sandra Zakowski
  • Bradley Olson
  • Mary Plonis

Subjects

dc:subject × 3

Identifiers

dc:identifier.*
Repository record dc:identifier
https://digitalcommons.nl.edu/diss/928
OAI identifier oai:identifier
oai:digitalcommons.nl.edu:diss-1996

Chain of custody

source
Harvested from
National-Louis University
Base URL
digitalcommons.nl.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Gregory, Nicquelette. Patterns and Predictor of Police Officers' Utilization of Healthcare Services. Dissertation - NLU Access thesis, 2025. https://digitalcommons.nl.edu/diss/928