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National-Louis University

The Heart of the Defense: Exploring The Relationship Between Emotional Intelligence, Cultural Competence, And Client-Centered Lawyering In Public Defense

Abstract

dc:description.abstract

<p>This dissertation explores the relationship between emotional intelligence (EI), cultural competence, and client-centered lawyering (CCL) within the public defense system. Using a mixed-methods design, this study analyzed quantitative data from 96 White public defenders and qualitative data from a focus group of 7 experienced public defense trainers. Because of the disparate racialized impact of the criminal legal system and anti-Blackness as a foundational component of the United States, cultural competence was operationalized as antiracism. Pearson correlations revealed significant, positive relationships between EI and CCL, r = .483, p < .001; antiracism and CCL, r = .356, p < .001; and EI and antiracism, r = .225, p = .027). Regression analyses indicated that EI significantly predicted both antiracism (β = .225, p =.027) and CCL (β = .483, p < .001), and that antiracism independently predicted CCL (β = .260, p =.004). A combined model including both EI and antiracism accounted for 29.7% of the variance in CCL scores, R² = .297, p < .001. Qualitative findings revealed that CCL and cultural competence are often viewed by attorneys as intuitive or already mastered, yet training on these skills typically provokes emotional dysregulation and resistance. The qualitative and quantitative analysis resulted in the Emotion-First Praxis Theory (EFPT), which posits that EI is a prerequisite for antiracist and client-centered practice, and that if contextualized in antiracist work, emotionally developed White facilitators should work with White people, to prepare them for the kinds of collaborations needed to ensure tangible results. Recommendations are offered to improve antiracism work in and beyond public defense systems. Future research should validate the CCL measure with clients, expand sampling, and empirically test EFPT in diverse settings.</p>

Degree

thesis:*
Name thesis:degree_name
Ph.D. Doctor of Philosophy
Level thesis:degree_level
Dissertation - Public Access
Discipline thesis:degree_discipline
Community Psychology
Year dc:date.available
2025

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Burdeen, Cherise
Contributors dc:contributor
  • Dr. Ericka Mingo
  • Dr. Bradly Olson
  • Dr. Nancy Arvold

Subjects

dc:subject × 8

Identifiers

dc:identifier.*
Repository record dc:identifier
https://digitalcommons.nl.edu/diss/914
OAI identifier oai:identifier
oai:digitalcommons.nl.edu:diss-1981

Chain of custody

source
Harvested from
National-Louis University
Base URL
digitalcommons.nl.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Burdeen, Cherise. The Heart of the Defense: Exploring The Relationship Between Emotional Intelligence, Cultural Competence, And Client-Centered Lawyering In Public Defense. Dissertation - Public Access thesis, 2025. https://digitalcommons.nl.edu/diss/914