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National-Louis University

Does Artificial Intelligence Bias Exist in Mortgage Underwriting Software? Investigating Bias, Regional Disparities, and Fair AI Models

Abstract

dc:description.abstract

<p>This quantitative study closely emulated Zou and Khern's (2022) analysis of AI Bias in Mortgage Applications. They used the Home Mortgage Disclosure Act (HMDA) dataset from the Federal Financial Institution Examination Council's (FFEIC) website to review mortgage loan data from 2019 to determine if there was bias in the AI mortgage application approvals. Those researchers concluded that bias does exist in the AI mortgage underwriting software. Since their study, research has demonstrated that discrimination continues to exist in AI software. Therefore, this research expands on Zou and Khern’s study to determine if there are differences in the mortgage loan approval outcomes, whether AI Bias is present in the mortgage application approvals, and if fair AI algorithms reduce AI bias in the mortgage application datasets by analyzing historical mortgage loan data from the HMDA dataset published in 2022. The variables in this study included race and region as an independent variable and mortgage loan approval outcome as a dependent variable. The statistical analysis included a Chi-square test to analyze the relationship between race, geographical, and loan approval outcomes. The methodology included the fair-on-average causal Effect (FACE) and fair-on-average causal Effect on the Treated (FACT) to detect AI bias in the dataset. Additionally, IBM AI Fairness 360 (AIF360) and Microsoft Fairlean (MSF) were used to detect and mitigate bias. The findings concluded that bias does exist in the mortgage application dataset. The research highlighted the need for fair AI algorithms to reduce bias in the mortgage approval process.</p>

Degree

thesis:*
Name thesis:degree_name
DBA Doctorate in Business Administration
Level thesis:degree_level
Dissertation - Public Access
Discipline thesis:degree_discipline
Business Administration
Year dc:date.available
2025

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Cornelius, Dorian
Contributors dc:contributor
  • Dr. Marguerite Chabau
  • Dr. Colleen Ramos
  • Dr. David SanFilippo

Subjects

dc:subject × 11

Identifiers

dc:identifier.*
Repository record dc:identifier
https://digitalcommons.nl.edu/diss/879
OAI identifier oai:identifier
oai:digitalcommons.nl.edu:diss-1948

Chain of custody

source
Harvested from
National-Louis University
Base URL
digitalcommons.nl.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Cornelius, Dorian. Does Artificial Intelligence Bias Exist in Mortgage Underwriting Software? Investigating Bias, Regional Disparities, and Fair AI Models. Dissertation - Public Access thesis, 2025. https://digitalcommons.nl.edu/diss/879