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National-Louis University

Perceptions of the Veterans Administration and Mental Health Treatment Seeking Intentions Among Veterans

Abstract

dc:description.abstract

<p>Among the veteran population there is a trend of underutilizing mental health services despite the higher number of veterans with mental health diagnoses. Though previous research has examined barriers to mental health care such as stigma and a warrior mentality, there may be additional barriers that emanate from the system to which veterans are entitled and encouraged to use, the Veterans Administration (VA). This study examined the mediational relationships among perceptions of the VA, attitudes about seeking mental health treatment at the VA, and intentions to seek mental health treatment at the VA among veterans. Data from 96 veterans were collected via social media platforms (i.e., Facebook, Twitter, and Instagram). The results of the study showed there was a significant positive relationship between perceptions of the VA and intentions to seek mental health treatment at the VA. As positive perceptions of the VA increased, so did veterans’ reports of intentions to seek mental health treatment at the VA. There was also a relationship between attitudes about seeking mental health treatment at the VA and intentions to seek mental health treatment at the VA, indicating that as attitudes became more positive, ratings of reported intentions to seek mental health treatment at the VA increased. Finally, attitudes mediated the relationship between perceptions and intentions in the predicted direction, thus supporting the hypothesis. The current study provides evidence that perceptions and attitudes of the VA may facilitate seeking VA mental health treatment when perceptions are more positive. Conversely, negative perceptions of the VA may present a barrier to seeking such services. The results further define what influences veteran mental health utilization and have the potential to inform policy changes to improve the VA’s image and services to increase the use of mental health services among the veteran population.</p>

Degree

thesis:*
Name thesis:degree_name
Psy.D. Doctor of Clinical Psychology
Level thesis:degree_level
Dissertation - Public Access
Discipline thesis:degree_discipline
Clinical Psychology
Year dc:date.available
2023

Author and committee

dc:creator, dc:contributor.*
Author dc:creator
  • Hines, Hilary
Contributors dc:contributor
  • Dr. Sandra Zakowski
  • Dr. Leah Horvath
  • Dr. Bradley Olson

Subjects

dc:subject × 9

Identifiers

dc:identifier.*
Repository record dc:identifier
https://digitalcommons.nl.edu/diss/720
OAI identifier oai:identifier
oai:digitalcommons.nl.edu:diss-1772

Chain of custody

source
Harvested from
National-Louis University
Base URL
digitalcommons.nl.edu/do/oai/
Last updated
2026-07-24
Source record
OAI-PMH GetRecord
citation

Hines, Hilary. Perceptions of the Veterans Administration and Mental Health Treatment Seeking Intentions Among Veterans. Dissertation - Public Access thesis, 2023. https://digitalcommons.nl.edu/diss/720