As a response to the debate about the worth of completing a degree, higher education has built a set of assessment practices intended to quantify the change in a student as they matriculate from a first year to a graduate controlling for the different backgrounds of students. Cultural institutions like museums, zoos, aquariums, and public gardens face similar questions about the value they bring to their communities, and traditionally have relied on attendance-based data as a matter of convenience that falls well short of demonstrating impact as an informal learning setting. This study suggests higher education’s assessment practices can be used in the informal setting of an arboretum to quantify the impact engaging with one of its informal education programs has with participants. Applying a mixed-methods design collecting both quantitative and qualitative data exploring if the length of time someone engages with a program results in mission-aligned outcomes for the institution hosting the education program, this study addresses some of the challenges cultural institutions have faced in collecting better impact data. Results from the study are promising in terms of mission-aligned outcomes for the specific program evaluated, and suggest that a mixed-methods design should be employed more widely by museums. There are limitations to how well this design meets practitioner needs, however, which impacts future areas of research in need of further exploration.
","abstract_html":"<p>As a response to the debate about the worth of completing a degree, higher education has built a set of assessment practices intended to quantify the change in a student as they matriculate from a first year to a graduate controlling for the different backgrounds of students. Cultural institutions like museums, zoos, aquariums, and public gardens face similar questions about the value they bring to their communities, and traditionally have relied on attendance-based data as a matter of convenience that falls well short of demonstrating impact as an informal learning setting. This study suggests higher education’s assessment practices can be used in the informal setting of an arboretum to quantify the impact engaging with one of its informal education programs has with participants. Applying a mixed-methods design collecting both quantitative and qualitative data exploring if the length of time someone engages with a program results in mission-aligned outcomes for the institution hosting the education program, this study addresses some of the challenges cultural institutions have faced in collecting better impact data. Results from the study are promising in terms of mission-aligned outcomes for the specific program evaluated, and suggest that a mixed-methods design should be employed more widely by museums. There are limitations to how well this design meets practitioner needs, however, which impacts future areas of research in need of further exploration.</p>","abstract_has_math":false,"creators":["Joslin, Jeremy A."],"institution":null,"degree_name":"Ed.D. Doctor of Education","degree_level":"Dissertation - Public Access","degree_discipline":"Higher Education Leadership","degree_department":null,"school":null,"contributors":["Brian Hamluk","Nate Cradit","Bettyjo Bouchey"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":2020,"date_issued":"2020-06-01T07:00:00Z","date_published":"2020-06-01T07:00:00Z","updated_at":"2026-07-24T03:20:57Z","subjects":["Public gardens","informal education","capturing impact","learning ecology","Curriculum and Social Inquiry","Educational Assessment, Evaluation, and Research","Other Education","Outdoor Education"],"languages":[],"rights":[],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://digitalcommons.nl.edu/diss/480","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Brian Hamluk","Nate Cradit","Bettyjo Bouchey"]},{"key":"dc:creator","label":"Author","values":["Joslin, Jeremy A."]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.available","label":"Dc Date Available","values":["2020-07-08T07:00:00Z"]},{"key":"thesis:degree_discipline","label":"Discipline","values":["Higher Education Leadership"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Dissertation - Public Access"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Ed.D. 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Cultural institutions like museums, zoos, aquariums, and public gardens face similar questions about the value they bring to their communities, and traditionally have relied on attendance-based data as a matter of convenience that falls well short of demonstrating impact as an informal learning setting. This study suggests higher education’s assessment practices can be used in the informal setting of an arboretum to quantify the impact engaging with one of its informal education programs has with participants. Applying a mixed-methods design collecting both quantitative and qualitative data exploring if the length of time someone engages with a program results in mission-aligned outcomes for the institution hosting the education program, this study addresses some of the challenges cultural institutions have faced in collecting better impact data. Results from the study are promising in terms of mission-aligned outcomes for the specific program evaluated, and suggest that a mixed-methods design should be employed more widely by museums. There are limitations to how well this design meets practitioner needs, however, which impacts future areas of research in need of further exploration.
"]},{"key":"dc:title","label":"Title","values":["How Informal Education Programs Can Learn From Higher Education Assessment: Evaluating the Morton Arboretum's N-ACT Program"]}]}],"canonical_facts":{"dc:contributor":["Brian Hamluk","Nate Cradit","Bettyjo Bouchey"],"dc:creator":["Joslin, Jeremy A."],"dc:date.available":["2020-07-08T07:00:00Z"],"dc:description.abstract":["As a response to the debate about the worth of completing a degree, higher education has built a set of assessment practices intended to quantify the change in a student as they matriculate from a first year to a graduate controlling for the different backgrounds of students. Cultural institutions like museums, zoos, aquariums, and public gardens face similar questions about the value they bring to their communities, and traditionally have relied on attendance-based data as a matter of convenience that falls well short of demonstrating impact as an informal learning setting. This study suggests higher education’s assessment practices can be used in the informal setting of an arboretum to quantify the impact engaging with one of its informal education programs has with participants. Applying a mixed-methods design collecting both quantitative and qualitative data exploring if the length of time someone engages with a program results in mission-aligned outcomes for the institution hosting the education program, this study addresses some of the challenges cultural institutions have faced in collecting better impact data. Results from the study are promising in terms of mission-aligned outcomes for the specific program evaluated, and suggest that a mixed-methods design should be employed more widely by museums. There are limitations to how well this design meets practitioner needs, however, which impacts future areas of research in need of further exploration.
"],"dc:identifier":["https://digitalcommons.nl.edu/diss/480"],"dc:subject":["Public gardens","informal education","capturing impact","learning ecology","Curriculum and Social Inquiry","Educational Assessment, Evaluation, and Research","Other Education","Outdoor Education"],"dc:title":["How Informal Education Programs Can Learn From Higher Education Assessment: Evaluating the Morton Arboretum's N-ACT Program"],"thesis:degree_discipline":["Higher Education Leadership"],"thesis:degree_level":["Dissertation - Public Access"],"thesis:degree_name":["Ed.D. Doctor of Education"]},"updated_at":"2026-07-24T03:20:57Z"}