Investigating the influence of the performance management system on employees' productivity at Namibia Training Authority

The purpose of the study was to determine the influence of the performance management system on employee productivity at Namibia Training Authority (NTA). The specific study objectives were, firstly to investigate the effects of performance planning on employees' productivity; secondly to examine the influence of performance appraisal on employees' productivity; thirdly, to investigate the relationship between performance feedback and employees' productivity; and fourthly, to examine the influence of performance improvement on employees' productivity. A descriptive research design, utilising a quantitative approach with regards to the impact of the performance management system on employee productivity was adopted for this study. The explanatory variables consisted of performance planning, performance appraisal, performance feedback and performance improvement and their effects on employee productivity. A sample size of 220 participants from a target population of 537 members through random sampling was selected and used. A google form questionnaire was utilised to gather data, and with the aid of SPSS, results obtained were processed and presented in the form of pie charts, bar graphs and tables. Under performance planning, the study revealed that the majority of participants (59%) strongly agreed that the inclusion of staff contributes positively to performance as well as that planning encourages the commitment and understanding of the set goals and objectives (51% of the participants agreed). A few participants (20%) were not sure of whether or not long and short term planning was the best for NT A. With regards to performance appraisal, the study established that performance appraisal influences positively individual performance ( 40.5%), performance appraisal is valuable to the performance of the organisation (45.9%) and that performance appraisal makes employees to work harder than expected (38.2%). Results showed that performance feedback and performance improvement positively impacted hugely on employee productivity. The regression analysis conducted revealed that all the four independent variables had a statistically significant impact on employee productivity (p<0.05) and that they caused a 93.6% variation on employee productivity. The study concluded that without proper performance planning, appraisal, feedback and improvement, chances of high employee productivity were low. Recommendations made were that performance planning should involve the staff in order to enhance their understanding of their duties. Performance reviews should also be centred on the commitl;Ilents of the individual employees to meet the organisational objectives and that performance feedback should be fair, unbiased and adequate to all employees

Grantor dc:publisher

University of Namibia

Year dc:date.issued

2021

Author dc:creator

• Pohamba, Sackeus Tuhafeni

Advisor dc:contributor.advisor

• Atiku, Sulaiman Olusegun

• Performance management
• Employee productivity
• Performance feedback/ appraisal
• Performance planning
• Namibia Training Authority
• University of Namibia
• Namibia

Language dc:language.iso

en

Handle dc:identifier.uri

http://hdl.handle.net/11070/4031

OAI identifier oai:identifier

oai:repository.unam.edu.na:11070/4031