The information needs and seeking behaviour of orphans and vulnerable children and their caregivers, and the role of service providers in Namibia
type: CreativeWork
description: The purpose of this study was to investigate the information needs and seeking behaviour of orphans and vulnerable children (OVC) and caregivers, and to examine the role of service providers in disseminating information to OVC and caregivers in Namibia. Although several studies focusing on different aspects of the OVC situation have been done, the researcher could not identify any study that focused on the information needs and seeking behaviour of OVC and their caregivers in Namibia and how the two groups satisfy their information needs at present. In order to obtain data from the respondents, the study adopted qualitative and quantitative research methods for data collection. A questionnaire was mailed to the sampled service providers, while interviews were conducted with OVC and caregivers. Focus group discussions were also held with caregivers and key informants in order to explore the general attitudes, feelings, beliefs, experiences and reactions of the research population with respect to information needs and seeking behaviours. The study took place in the rural community of Ohangwena and the urban setting of Khomas. A total of 566 OVC, 70 caregivers, and 18 services providers from both regions took part in the study. A total of eleven focus group discussions took place; eight focus group discussions were held in Ohangwena, while three were in the Khomas region. Both rural and urban OVC indicated that they needed information in order to access financial vii assistance/grants, child care/support, feeding schemes, and health services. The most important information required, according to the OVC from Ohangwena, was information on school development fund exemption, financial assistance or grants, health services, child care/support and training opportunities. The OVC from Khomas had similar priorities with the exception of training opportunities, which was replaced with counselling. Both rural and urban OVC consulted relatives, teachers, and friends to satisfy t…
abstract: The purpose of this study was to investigate the information needs and seeking behaviour of orphans and vulnerable children (OVC) and caregivers, and to examine the role of service providers in disseminating information to OVC and caregivers in Namibia. Although several studies focusing on different aspects of the OVC situation have been done, the researcher could not identify any study that focused on the information needs and seeking behaviour of OVC and their caregivers in Namibia and how the two groups satisfy their information needs at present. In order to obtain data from the respondents, the study adopted qualitative and quantitative research methods for data collection. A questionnaire was mailed to the sampled service providers, while interviews were conducted with OVC and caregivers. Focus group discussions were also held with caregivers and key informants in order to explore the general attitudes, feelings, beliefs, experiences and reactions of the research population with respect to information needs and seeking behaviours. The study took place in the rural community of Ohangwena and the urban setting of Khomas. A total of 566 OVC, 70 caregivers, and 18 services providers from both regions took part in the study. A total of eleven focus group discussions took place; eight focus group discussions were held in Ohangwena, while three were in the Khomas region. Both rural and urban OVC indicated that they needed information in order to access financial vii assistance/grants, child care/support, feeding schemes, and health services. The most important information required, according to the OVC from Ohangwena, was information on school development fund exemption, financial assistance or grants, health services, child care/support and training opportunities. The OVC from Khomas had similar priorities with the exception of training opportunities, which was replaced with counselling. Both rural and urban OVC consulted relatives, teachers, and friends to satisfy t…
author: Mnubi–Mchombu, Chiku
language: en
keywords: Information needs, Seeking behaviour, Caregivers, Orphans and vulnerable
date published: 2013
date modified: 2026-07-27T20:22:12Z
provider: University of Namibia
publisher: Networked Digital Library of Theses and Dissertations
type: WebPage
source organization: University of Zululand

PropertyValue
property ID: Handle
value: http://hdl.handle.net/11070/3074