An investigation into the factors that limit SME's access to business advisory services: A case study of the Windhoek Incubator Centre

Despite the existence of many SMEs, there are several factors that limit SMEs from accessing business advisory services. In Namibia, the problem facing SMEs in accessing advisory services is not different from other countries. This study sought to investigate the factors affecting SMEs’ access to business advisory services at the Windhoek Incubator Centre. A mixed research method was used for this study. Using Slovene’s formula, a sample of 38 businesses was drawn from the population of 43 SMEs in the Windhoek Incubator Centre. The sample for the study was drawn using stratified random sampling. Data was collected through questionnaires administered to get information from SMEs as well as interviews with the consultants that provide advisory services. The findings indicated that 50% of the respondents chose advisory services as a catalyst for business growth. On the other hand, 29% of the respondents considered finance as an important mentorship programme for SMEs as it can assist one to cover costs for the operation and maintenance of the customer base. Marketing and Trade Fair participation also accounted for 13% and 8% respectively. The SMEs in the Windhoek incubator Centre need support from the City of Windhoek, government and private institutions with regards to Rental Fees, Financing, advisory services and technical advice. This study recommends that sophisticated SME owners who are aware of the benefits of compensating for their own inadequate knowledge or skills should utilise a Business advisory Services provider and the owners of the Consultancies should lower the cost of services, so as to increase SMEs’ access to these services.

Grantor dc:publisher

University of Namibia

Year dc:date.issued

2019

Author dc:creator

• Nghishekwa, Tomas Nghinauundishi

• Small medium enterprises
• Advisory services

Language dc:language.iso

en

Handle dc:identifier.uri

http://hdl.handle.net/11070/2835

OAI identifier oai:identifier

oai:repository.unam.edu.na:11070/2835