Technology-driven change management: motivation and stakeholder acceptance in virtual supply chains
"In this case study, the dynamics of change management and organizational effectiveness are explored and the experiences of a government agency with oversight authority in implementing a major technology initiative are discussed. The introduction of change is frequently met with resistance, especially if that change involves a re-engineering of basic work processes. Research suggests that employee motivation and morale in the face of major change initiatives can be impacted by leadership style"--Abstract, page iii.
Operations Research, Systems Engineering and Industrial Engineering
Missouri University of Science and Technology
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