Factors leading to successful application of improvement tools for quality management

"This research proposes a generic two-stage model for ITA development in manufacturing and non-manufacturing organizations. The Early Stage (ES) occurs when an organization is in the initial stage of establishing an environment supportive of ITA, when tools are being introduced, and when tools are used with help from facilitators. The Advanced Stage (AS) occurs when an organization's management and employees have made a commitment to, and have succeeded in, using tools as a way of doing business. Included in this model are 16 Critical Success Factors (CSF) for each stage."--Abstract, page iii.

Name thesis:degree_name

Ph. D. in Engineering Management

Grantor

University of Missouri--Rolla

Year dc:date.available

2016

Author dc:creator

• Elmaimani, Bassam A.

• Improvement Tool Application (ITA)
• Critical Success Factors (CSF)
• Operations Research, Systems Engineering and Industrial Engineering

Repository record dc:identifier

https://scholarsmine.mst.edu/doctoral_dissertations/1546

OAI identifier oai:identifier

oai:scholarsmine.mst.edu:doctoral_dissertations-2548