Sexual Orientation In The Workplace: Examining Human Resources Conceptions Of Diversity
This study sought to determine the differences in corporate practices of Cox's three organizational types in addressing the issue of diversity in the workplace and to compare the outcomes each has experienced as a result of their diversity efforts. Ten Human Resource professionals representing a variety of industries were interviewed, their organizational practices regarding diversity examined, and the outcomes of their efforts assessed. The importance or value that each organization placed on diversity directly influenced the benefits they experienced as a result. The four multicultural organizations experienced greater benefits through employee development, customer satisfaction, and economic growth due to their diversity efforts compared to the monolithic and plural organizations. The six organizations that classified themselves as monolithic or plural all cited the lack of diversity in the region being studied as the primary reason why they were not multicultural.
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