{"id":{"repo_id":"mo-state","oai_identifier":"oai:bearworks.missouristate.edu:theses-1931"},"canonical_url":"https://search.dev.ndltd.org/etd/mo-state/oai:bearworks.missouristate.edu:theses-1931","repository":{"repo_id":"mo-state","name":"Missouri State University","base_url":"https://bearworks.missouristate.edu/do/oai/"},"display":{"title":"Validation of the Emotional Work Requirements Scale","abstract":"The Emotional Work Requirements Scale was developed to be a job or organizational analytic tool in the study of emotional labor. A composite data set consisting of four separate samples was analyzed. A factor analysis of the scale determined five sub-scales. The sub-scales did not distinguish between jobs. The sub-scales did distinguish between organizations. Individual differences had few significant effects on the sub-scales. The sub-scales predicted burnout dimensions. Some support was given for the sub-scales relationship to performance. The scale can be useful in organizational analysis to determine organizational display rules. Further uses also exist for performance appraisal and stress assessment.","abstract_html":"The Emotional Work Requirements Scale was developed to be a job or organizational analytic tool in the study of emotional labor. A composite data set consisting of four separate samples was analyzed. A factor analysis of the scale determined five sub-scales. The sub-scales did not distinguish between jobs. The sub-scales did distinguish between organizations. Individual differences had few significant effects on the sub-scales. The sub-scales predicted burnout dimensions. Some support was given for the sub-scales relationship to performance. The scale can be useful in organizational analysis to determine organizational display rules. Further uses also exist for performance appraisal and stress assessment.","abstract_has_math":false,"creators":["Frietze, Joseph D."],"institution":null,"degree_name":"Master of Science in Psychology","degree_level":"Masters","degree_discipline":"Psychology","degree_department":null,"school":null,"contributors":["Robert Jones"],"advisors":[],"committee_chairs":[],"committee_members":[],"year":1998,"date_issued":"1998-07-01T07:00:00Z","date_published":"1998-07-01T07:00:00Z","updated_at":"2026-07-24T03:16:00Z","subjects":["Psychology"],"languages":[],"rights":["© Joseph D Frietze"],"rights_urls":[],"identifier_entries":[]},"links":{"outbound_url":"https://bearworks.missouristate.edu/theses/930","outbound_label":"Repository record","outbound_source":"dc:identifier"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor","label":"Contributor","values":["Robert Jones"]},{"key":"dc:creator","label":"Author","values":["Frietze, Joseph D."]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"thesis:degree_discipline","label":"Discipline","values":["Psychology"]},{"key":"thesis:degree_level","label":"Degree Level","values":["Masters"]},{"key":"thesis:degree_name","label":"Degree Name","values":["Master of Science in Psychology"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Psychology"]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:rights","label":"Dc Rights","values":["© Joseph D Frietze"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier","label":"Identifier","values":["https://bearworks.missouristate.edu/theses/930"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description.abstract","label":"Abstract","values":["The Emotional Work Requirements Scale was developed to be a job or organizational analytic tool in the study of emotional labor. A composite data set consisting of four separate samples was analyzed. A factor analysis of the scale determined five sub-scales. The sub-scales did not distinguish between jobs. The sub-scales did distinguish between organizations. Individual differences had few significant effects on the sub-scales. The sub-scales predicted burnout dimensions. Some support was given for the sub-scales relationship to performance. The scale can be useful in organizational analysis to determine organizational display rules. Further uses also exist for performance appraisal and stress assessment."]},{"key":"dc:title","label":"Title","values":["Validation of the Emotional Work Requirements Scale"]}]}],"canonical_facts":{"dc:contributor":["Robert Jones"],"dc:creator":["Frietze, Joseph D."],"dc:description.abstract":["The Emotional Work Requirements Scale was developed to be a job or organizational analytic tool in the study of emotional labor. A composite data set consisting of four separate samples was analyzed. A factor analysis of the scale determined five sub-scales. The sub-scales did not distinguish between jobs. The sub-scales did distinguish between organizations. Individual differences had few significant effects on the sub-scales. The sub-scales predicted burnout dimensions. Some support was given for the sub-scales relationship to performance. The scale can be useful in organizational analysis to determine organizational display rules. Further uses also exist for performance appraisal and stress assessment."],"dc:identifier":["https://bearworks.missouristate.edu/theses/930"],"dc:rights":["© Joseph D Frietze"],"dc:subject":["Psychology"],"dc:title":["Validation of the Emotional Work Requirements Scale"],"thesis:degree_discipline":["Psychology"],"thesis:degree_level":["Masters"],"thesis:degree_name":["Master of Science in Psychology"]},"updated_at":"2026-07-24T03:16:00Z"}