Internet and business transformation

The Internet is currently keeping managers awake at night. Surveys conducted in various industries and regions around the globe typically show that more than 90% of the executives consider that the Internet will transform or will have a major impact on the global market place. This work addresses this problem. It focuses on the issues of business transformation that result from the widespread adoption of the Internet, by manufacturers, distributors and consumers. In almost every industry, the Internet is bringing important business changes. The developments are bringing new competitors to the market place, bringing new forms of competition, and are reshaping industries. Two of the key issues to address are the identification of the major industry changes and the identification of the core capabilities required for implementing successful Internet ventures. Among established industries, financial services are already being strongly impacted. Financial services' products and financial services' value chain are predominantly built on information and its products underlay many of the other industries' activities. Bill payment and retail stock trading are leading the categories with higher share of online execution. The use of the Internet in the financial services industry is specifically analyzed in this work.

Department dc:contributor.department

Management of Technology Program.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2000

Author dc:creator

• Sobral, Paulo (Paulo Manuel), 1965-

Advisor dc:contributor.advisor

• John F. Rockart.

• Management of Technology Program.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://theses.mit.edu/Dienst/UI/2.0/Describe/0018.mit.theses%2f2000-64
• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Identifier URI

http://theses.mit.edu/Dienst/UI/2.0/Describe/0018.mit.theses%2f2000-64

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/9228