{"id":{"repo_id":"mit","oai_identifier":"oai:dspace.mit.edu:1721.1/73234"},"canonical_url":"https://search.dev.ndltd.org/etd/mit/oai:dspace.mit.edu:1721.1/73234","repository":{"repo_id":"mit","name":"MIT","base_url":"https://dspace.mit.edu/oai/request"},"display":{"title":"Informal resolution and formal adjudication of consumer complaints by a licensing authority : a case study","abstract":"Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1980.","abstract_html":"Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1980.","abstract_has_math":false,"creators":["Daynard, Richard Alan"],"institution":"Massachusetts Institute of Technology","degree_name":null,"degree_level":null,"degree_discipline":null,"degree_department":"Massachusetts Institute of Technology. Department of Urban Studies and Planning","school":null,"contributors":[],"advisors":["Suzann R. Thomas and Leonard G. Buckle."],"committee_chairs":[],"committee_members":[],"year":1980,"date_issued":"1980","date_published":"1980","updated_at":"2026-07-22T22:20:56Z","subjects":["Urban Studies and Planning."],"languages":["eng"],"rights":["M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission."],"rights_urls":["http://dspace.mit.edu/handle/1721.1/7582"],"identifier_entries":[]},"links":{"outbound_url":"http://hdl.handle.net/1721.1/73234","outbound_label":"Handle","outbound_source":"dc:identifier.uri"},"metadata_groups":[{"id":"people","label":"People","entries":[{"key":"dc:contributor.advisor","label":"Advisor","values":["Suzann R. Thomas and Leonard G. Buckle."]},{"key":"dc:contributor.department","label":"Department","values":["Massachusetts Institute of Technology. Department of Urban Studies and Planning"]},{"key":"dc:contributor.other","label":"Dc Contributor Other","values":["Massachusetts Institute of Technology. Dept. of Urban Studies and Planning."]},{"key":"dc:creator","label":"Author","values":["Daynard, Richard Alan"]}]},{"id":"academic_context","label":"Academic Context","entries":[{"key":"dc:date.accessioned","label":"Dc Date Accessioned","values":["2012-09-27T15:13:45Z"]},{"key":"dc:date.available","label":"Dc Date Available","values":["2012-09-27T15:13:45Z"]},{"key":"dc:date.issued","label":"Date","values":["1980"]},{"key":"dc:publisher","label":"Institution","values":["Massachusetts Institute of Technology"]},{"key":"dc:type","label":"Dc Type","values":["Thesis"]}]},{"id":"subjects_keywords","label":"Subjects and Keywords","entries":[{"key":"dc:subject","label":"Dc Subject","values":["Urban Studies and Planning."]}]},{"id":"language_rights","label":"Language and Rights","entries":[{"key":"dc:language.iso","label":"Language (ISO)","values":["eng"]},{"key":"dc:rights","label":"Dc Rights","values":["M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission."]},{"key":"dc:rights.uri","label":"Rights URI","values":["http://dspace.mit.edu/handle/1721.1/7582"]}]},{"id":"identifiers","label":"Identifiers","entries":[{"key":"dc:identifier.uri","label":"Identifier URI","values":["http://hdl.handle.net/1721.1/73234"]}]},{"id":"additional","label":"Additional Metadata","entries":[{"key":"dc:description","label":"Description","values":["Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1980.","MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH.","Includes bibliographical references."]},{"key":"dc:description.degree","label":"Dc Description Degree","values":["Ph.D."]},{"key":"dc:title","label":"Title","values":["Informal resolution and formal adjudication of consumer complaints by a licensing authority : a case study"]}]}],"canonical_facts":{"dc:contributor.advisor":["Suzann R. Thomas and Leonard G. Buckle."],"dc:contributor.department":["Massachusetts Institute of Technology. Department of Urban Studies and Planning"],"dc:contributor.other":["Massachusetts Institute of Technology. Dept. of Urban Studies and Planning."],"dc:creator":["Daynard, Richard Alan"],"dc:date.accessioned":["2012-09-27T15:13:45Z"],"dc:date.available":["2012-09-27T15:13:45Z"],"dc:date.issued":["1980"],"dc:description":["Thesis (Ph.D.)--Massachusetts Institute of Technology, Dept. of Urban Studies and Planning, 1980.","MICROFICHE COPY AVAILABLE IN ARCHIVES AND ROTCH.","Includes bibliographical references."],"dc:description.degree":["Ph.D."],"dc:identifier.uri":["http://hdl.handle.net/1721.1/73234"],"dc:language.iso":["eng"],"dc:publisher":["Massachusetts Institute of Technology"],"dc:rights":["M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission."],"dc:rights.uri":["http://dspace.mit.edu/handle/1721.1/7582"],"dc:subject":["Urban Studies and Planning."],"dc:title":["Informal resolution and formal adjudication of consumer complaints by a licensing authority : a case study"],"dc:type":["Thesis"]},"updated_at":"2026-07-22T22:20:56Z"}