Making sustainability sustainable : passion and process in environmental management at IBM

Sustainability is one of the greatest challenges we are faced with. To be successfully addressed, a variety of stakeholders, including business, must be involved. With this in mind, this thesis seeks to further our understanding of how a firm's response to sustainability can, in addition to making business sense, be effective and sustainable. This inevitably entails dealing with the classic tension between "passion" and "process." Therefore, the thesis explores how a balance between these two may be found by examining IBM's extensive and long-sustained environmental management experience. IBM has a recognized record of environmental responsibility that has matured over almost 40 years, surviving periods of great difficulty for the company. Its environmental sustainability program and its commitment to corporate responsibility, a continuum from legal and compliance activities to engagements that help the company develop value-creation opportunities, is clearly strategic. Its efforts - a combination of activities that address immediate and future business pressures - are in tune with what the literature considers to be "best practice" in environmental corporate sustainability. IBM's experience confirms both the importance of nourishing an emotional commitment to sustainability and of establishing a process - in its case, an environmental management system - that enables the company to systematically identify and manage the environmental impacts of its operations.

Department dc:contributor.department

Massachusetts Institute of Technology. Engineering Systems Division.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2009

Author dc:creator

• Ponce de León Baridó, Paulina

Advisor dc:contributor.advisor

• Rebecca Henderson.

• Engineering Systems Division.
• Technology and Policy Program.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/53059

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/53059