Restoring product focus across the value stream through organizational restructuring

Businesses take deliberate action to change their internal context when managers believe that better performance lies beyond the capabilities of assets in their present configuration. A typical course of action is reorganization. A key consideration for organizational design is how the relationship between an organization's structure, the structure of its products, and the structure of its processes influence the value delivered to customers. In some sense, products, processes, and the organization should "fit" each other. This thesis presents a framework for thinking about product architecture, enterprise architecture, and the value stream of processes that binds them together. Critical to any enterprise architecture are process owners that control and improve organizational processes and product owners that manage the end-to-end development of products. When a product is significantly complex, independent tiers of product ownership might be established to ensure that different levels of products - systems, subsystems, or components - are managed with appropriate developmental objectives in mind. For example, some components must be distinct to a single product; other components can be common among several products. The proposed framework shows how product and enterprise architectures can be integrated to support the development of complex systems. The thesis also presents a case study to which the proposed framework is applied. The study focuses on a business that has recently restructured its organization to achieve better alignment with the complex products it develops. Using the proposed framework, the new organizational structure is evaluated to determine if the new enterprise architecture positions the business to increase customer value and accomplish its long-term goals.

Department dc:contributor.department

Sloan School of Manufacturing.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2008

Author dc:creator

• Pasqual, Jeffrey M. (Jeffrey Michael)

Advisor dc:contributor.advisor

• Deborah J. Nightingale and Roy E. Welsch.

• Engineering Systems Division.
• Sloan School of Manufacturing.
• Leaders for Manufacturing Program.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/43860

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/43860