Human aspects of scheduling : a case study

This work presents a look at real-life production-floor scheduling, comparing and contrasting it to both normative OR theory and Cognitive Psychology theory. Relevant literature in OR, scheduling and psychology is reviewed, and gaps in theory are pointed out, calling for observation of real-life scheduling and for modeling of the cognitive processes underlying such activities. While normative theory and cognitive psychology theory suggest certain behaviors should be observed, a case study conducted with a large manufacturing company reveals real-life scheduling to be different from behavior expected by OR as well as by cognitive psychology. Future research is suggested, which may enable better modeling of human schedulers.

Department dc:contributor.department

Massachusetts Institute of Technology. Engineering Systems Division.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2006

Author dc:creator

• Boasson, Yishai, 1973-

Advisor dc:contributor.advisor

• John S. Carroll.

• Engineering Systems Division.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/38572

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/38572