Review and improvement of reverse logistics in an electronics company

InFocus is a worldwide leader in the digital display market. Despite its success in sales, the company posted a net loss in profit in year 2005. The major reasons are its high operating cost and high inventory level. After reviewing its reverse logistics system, we found that current policy to process the returned product does not reap the maximum amount of profit from returns. We proposed to add a new channel to process the product returns. An optimum inventory policy was also developed to maximize the profit. An alternative distribution channel of the service parts was suggested which can cut down the inventory level and reduce the operating cost.

Department dc:contributor.department

Massachusetts Institute of Technology. Dept. of Mechanical Engineering.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2006

Author dc:creator

• Wu, Yi, S.M. Massachusetts Institute of Technology

Advisor dc:contributor.advisor

• Stanley B. Gershwin.

• Mechanical Engineering.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/38284

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/38284