Multi-stakeholder quantitative analysis of sustainability for value delivery systems

This thesis presents a model to analyze multi-stakeholder decision-making and its application to Space Exploration strategy. The analysis of decision-making for Space Exploration is especially difficult because of the complexity of the value delivery process and the extended time frame to deliver value. In order to analyze the sustainability of Space Exploration, we use the hypothesis that only stakeholder groups that should be considered are those that control resources needed for the survival and growth of the initiative. Consequently, the key to sustainability lays in a tiered multi-attribute decision- making process, where the top layer is populated by the needs of Space Exploration as a Value Creating System (VCS), its second layer is the stakeholders who control the resources that satisfy those needs, and its third layer is the stakeholders' needs. Our model tries to measure the ability of different architectures to increase stakeholder needs satisfaction, thus increasing the likelihood that those stakeholders will provide resources back to the VCS, which is the key to the VCS's survival. The model uses a numerical extension of the Kano model of quality to weight the criticality of the needs. The feedback loop of value to and from the VCS is modeled as a flow of vectorial elements.

Department dc:contributor.department

System Design and Management Program.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2006

Author dc:creator

• Catanzaro, Sandro N

Advisor dc:contributor.advisor

• Jeffrey A. Hoffman.

• System Design and Management Program.
• Aeronautics and Astronautics.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/34633
• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Identifier URI

http://dspace.mit.edu/handle/1721.1/34633

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/34633