Designing the lean enterprise performance measurement system

The research contained in this thesis explores design attributes of the enterprise performance measurement system required for the transformation to the lean enterprise and its management. Arguments are made from the literature that successful deployment of the lean practices, across three different stages of the evolution of lean thinking, requires a supporting performance measurement system. The increase in scope of lean practices at each stage of the evolution increases the complexity in achieving synchronization across the enterprise subsystems. The research presents various attributes of the performance measurement system required at each stage and further derives the three key attributes for the design of the lean enterprise performance measurement system. These three attributes are: enterprise level stakeholder value measures, the causal relationships across performance measures at each level, and Uniform and consistent set of performance measures. A detailed case study of an aerospace and defense business of a multi-industry corporation which has embarked on a journey towards creating a lean enterprise is presented.

Department dc:contributor.department

Massachusetts Institute of Technology. Engineering Systems Division.

Grantor dc:publisher

Massachusetts Institute of Technology

Year dc:date.issued

2005

Author dc:creator

• Mahidhar, Vikram

Advisor dc:contributor.advisor

• Deborah Nightingale.

• Engineering Systems Division.

Statement dc:rights

• M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission.

Licence dc:rights.uri

• http://dspace.mit.edu/handle/1721.1/7582

Language dc:language.iso

eng

Handle dc:identifier.uri

http://hdl.handle.net/1721.1/33730

OAI identifier oai:identifier

oai:dspace.mit.edu:1721.1/33730